Managed Care 

How do you sustain and grow your customer relationships?

By Terry H Hill, Managing Partner, Legacy Associates, Inc. The most important thing in sales and marketing is to attract and retain your most profitable business customers. In order to accomplish this feat, you must devise and implement a customer strategy that builds, fosters, nurtures and extends relationships with your customers. Your company profits only when the earnings from retained customers exceed the costs to acquire and to service customers over time.There is a strong ... Read more