Business.com
Buy Buy
Home » Directory » Human Resources » Employee Development & Training » Behavioral & Interpersonal Skills

Interpersonal Communication Skills

Quickly find training resources for behavior and interpersonal skills. Review listings for links to interpersonal communication courses and classes for the purpose of improving interpersonal communication skills in the workplace.
Interpersonal Skills
Get a Competitive Advantage. Immediate ROI!
www.CambridgeConsult.com
Management Training
On-site training for you and your employees - seminar and one on one
www.rsjswenson.com/management
Improve People Skills
Improve your people skills and see your career take off.
www.tracomcorp.com/social_style
DePaul University
College of Communication. Become the voice.
www.DePaul.edu
Presentation Skills
Training. Just read my testimonials You'll get the same results!
www.BelAirTraining.com
Communication Skills
Go from Now to Wow in 4 months. Life, Work & Communication Coaching
NowToWow.com/Communication
Communication Skills
Improve Skills in Project Mgmt, IT & Business. Learn More at SkillSoft
www.skillsoft.com
Communication Skills
170+ Courses & 40 Cities Nationwide 1-5 Day AMA Workshops Available!
American-Management-Association.org
Beyond Training
Transform hidden talent into well-focused ability.
www.realability.com
2-Day Communication Class
Learn how to communicate quickly, clearly and persuasively. Register!
ThinkOnYourFeet.com/Communications
Diversity Training
We offer customerized Multi-Cultural Training Programs
www.agcseminars.com
Strategic Communication:
Corporate & Executive Leadership Branding, Positioning & Crisis Comm
cxocommunication.com
A-Z Interpersonal Communication Skills Provider Directory
1-9 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
A
The Anger Coach
Provider of anger and stress management classes, trainings, and resources for adults, couples, and workplace. On-site stress management training.
www.angercoach.com
C
Communication Quips & Quotes Newsletter
Seminars on public speaking, presentation skills, media, and business management topics. Keynote speakers, books, tapes, and free newsletters.
www.clearcommunication.com
Communicare, Inc.
Canadian source for communications consulting and seminars in sales, leadership, performance management, teamwork and paper-based/online writing.
www.communicare.com
Communispond
Communication training - become a better communicator
www.communispond.com
Cooperative Communication Skills
Self-help information, encouragement and teaching materials for better communication in work, family, friendship, and community.
www.coopcomm.org
D
Decker Communications, Inc.
Helping individuals and companies accomplish results through improving their spoken communication
www.decker.com
Diede Dynamic Seminars
Specializes in sexual harrassment training. Offers educational seminars to companies and associations specializing in human relations, gender relations, and interpersonal communication.
www.diede.com
E
Exec-Comm: Communication Skills Training
Our communication skills seminars focus on presenting, leading, meeting, selling, writing and responding. We'll help you communicate with more impact!
www.exec-comm.com
J
Truthful employees can survive within companies
Article from Joan Lloyd at Work.
www.joanlloyd.com
M
Beware of Nonverbal Communication
Article by Hagin King, from Employment Review Online.
www.magportal.com
The Art of Dialogue
Article by Paul Roberts, from Fast Company.
www.magportal.com
S
Your Body Speaks Volume, But Do You Know What It Is Saying?
Article on interpersonal skills, by Anne Warfield from Impression Management Professionals.
www.speaking.com
T
The Forte Institute
Services include team building, communicating to hire, executive communication, performance coaching and executive coaching.
www.theforteinstitute.com
PAR Group, The
Group helps companies improve communication skills, management and leadership development, sales training and coaching; its training courses focus on improving interpersonal skills.
www.thepargroup.com
Interpersonal Skills
Get a Competitive Advantage. Immediate ROI!
www.CambridgeConsult.com
Management Training
On-site training for you and your employees - seminar and one on one
www.rsjswenson.com/management
Improve People Skills
Improve your people skills and see your career take off.
www.tracomcorp.com/social_style

Guide to Training Supervisors

Teach your Supervisors to Become True Leaders


Think of a leader as a coach - he or she must have the ethics, the grit, the enthusiasm, and the knowledge to prod your team to victory. To groom a fantastic leader for your business, you must be committed to training continually. Supervisors are your right hand in helping you grow your business. The moment your business grows beyond what you can manage effectively by yourself, you will need other people to help.

Creating effective supervisors or managers includes three key steps:

  1. Hire those with true leadership qualities.
  2. Mentor and teach by example.
  3. Cultivate leaders from your existing staff.


Action Steps

The best contacts and resources to help you get it done

Screen new hires for leadership skills Before you hire a supervisor for your small business, look at his experience in managing others, or in leading teams to success. Ask focused interview questions to shed light on his sense of responsibility, respect for his supervisees, and personal integrity.

I recommend:  The U.S. Small Business Administration (SBA) offers great insight into the qualities of a true leader. Sign up for a free e-course about hiring at About: Recruit and Hire the Best.

Be a role model and mentor yourself A business mentor is a more experienced professional who gives significant career guidance to a less-experienced professional (the protégé). By mentoring your supervisors, you offer them invaluable, ongoing coaching, and in turn, teach them to follow your example, which can make your job easier.

I recommend:  The SBA's resource, "Mentoring: What Goes Around, Comes Around," offers individual assessments for a potential mentor or protégé to determine his ability to succeed in a mentoring relationship.

Walk the Walk Leaders who make their employees to follow the rules, but don't do it themselves set a bad example and get little respect. Leaders who 'walk the walk' are the ones their staff will want to follow.

I recommend:  Go to About Human Resources for great tips about setting a positive example for your supervisors, so they, in turn, will set positive examples for their employees.

Grow Your Leaders Many business executives believe it best to grow their leaders rather than hire them from outside of your business. What better way to assess the person's abilities and potentials than to observe them at work as a supervisee? Do they show uncompromising standards and responsibility in completing their work? If so, your next supervisor is probably right in front of your eyes.

I recommend:  Go to Monster, Inc.'s Hiring Center to learn how you can groom exceptional employees into superior supervisors.

Tips & Tactics

Helpful advice for making the most of this Guide
  • Apologize: Everyone makes mistakes, but a good leader will acknowledge his and admit when he's wrong.
  • Manage: But do NOT micromanage. Guiding is good. Smothering? Not so good.
  • Consider what you delegate: An employee is not the supervisor's personal errand boy. The supervisor should not send them to the dry cleaners, to fetch lunch, or anything else that is non-work-related.
  • Give a helping hand: A good supervisor works at the counter when help is needed. This goes a long way toward earning employees' respect.
  • Be friendly, but not their best friend: A friend isn't expected to discipline another about being late for work, ignoring the dress code, or breaking a rule.

Directory Listings  |  Web Listings  |  Advertise With Us
Checkmark

How-To Guide from WORK.COM

Guide author
By LaRita Heet
Teach your Supervisors to Become True Leaders.
Think of a leader as a coach - he or she must have the ethics, the grit, the enthusiasm, and the knowledge to prod your team to victory. To groom a fantastic leader for your business, you must be committed to training continually. Supervisors are ... Read more


Sponsored Links

B2B search marketing Free B2B search marketing whitepaper, 2008 B2B Search Marketing Strategy Guide: Advice From the Pros.
To advertise on Business.com, click here

Refine Your Search

Subscribe to

Try our free weekly WhatWorks
newsletter, with business how-to advice
& resources from Work.com.

click here to view a sample issue