Conflict Management 

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Directory of employee conflict management services and conflict resolution training programs. Hire a conflict management consultant to resolve workplace disputes or improve employee relations.
Conflict Resolution Training Programs
Offers DVD, digitally delivered, CD-ROM & VHS training programs. Topics include dealing with conflicts, negotiation & communication skills.
About Us | Best Sellers | Pricing Specials | Request Info.
www.rctm.com
Workplace Conflict Tips
How To Resolve Workplace Conflict. Browse Our Free Articles Now!
www.LifeScript.com
Problem Resolution
Microsoft Support Certified Techs Unlimited Access 1-877-466-7161
www.iyogi.net/Computer-Help&Support
Conflict Resolution
Effective steps in managing workplace conflict in the workplace
DaleCarnegie.com/resolution
Humble Confidence
Communication.Alignment.Success. Negotiation&Communication Training
www.HumbleConfidence.com
Yorba Linda Psychologist
Overcome Loneliness and Emotional Adjustment Issues! Call Us Today.
creativepsychologicalinsights.com
Conflict Resolution 101
Instructor-Led, Online Course Learn to Resolve Conflicts
www.UniversalClass.com
Teach Conflict Resolution
Corporate training materials to teach conflict resolution programs.
CorporateTrainingMaterials.com
Problem Resolution System
Resolve member issues faster! Software built for credit unions.
www.fiVISION.com
Conflict Resolution Tools
Corporate training resources, tools Training videos, assessment, more.
www.humanext.com
Conflict Resolution
Training materials to teach Conflict Resolution workshops.
SoftSkillsCourseware.com
Resolution Problem
We Are Here To Help You For Free! Solving Problems Is Easy As 123.
www.Fixya.com/Resolution+Problem
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A-Z Conflict Management Provider Directory
0-9 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
A
Avoid Conflicts With Preparation
Article by Debra Atlas from Allies Consulting Services.
www.alliesconsulting.com
The Online Journal of Peace and Conflict Resolution
A resource for students, teachers and practitioners in fields relating to the reduction and elimination of conflict.
members.aol.com
Interpersonal Problems
Information from Auxillium West.
www.auxillium.com
C
Camelot - Leadership Management Consultants
Experts in team building, leadership training, executive development, communication skills, employee relations, change management, conflict resolution, performance analysis, corporate development.
www.camelot-usa.com
Conflict Resolution/Peer Mediation
University Of Florida Research Project on Conflict Resolution
www.coe.ufl.edu
Conflict Research Consortium
University of Colorado, USA - Information on different conflict situations.
www.colorado.edu
Conflict Resolution Resource Center
Information and Resources for dealing with conflict.
www.conflict-resolution.net
Conflict Resolution Center International
CRCII Home Page - a non-profit center promoting non-violent conflict resolution.
www.conflictres.org
Crisis Prevention Institute, Inc
Training professionals to defuse potentially violent individuals and situations through non-violent intervention.
www.crisisprevention.com
F
Dramatic Solutions
Workplace training in the areas of: diversity in the workplace, sexual harassment, ADA awareness, team building and conflict resolution.
www.fortunecity.com
J
Resolving conflicts
Article from Joan Lloyd & Associates.
www.joanlloyd.com
Resolving dispute face-to-face better than a battle of memos
Article from Joan Lloyd at Work.
www.joanlloyd.com
M
Sticks and Stones...
Article on workplace resolutions, from CIO Magazine.
www.magportal.com
Conflict Management for Professionals
Provides the following professional services: Peacemaking, Conciliation services, Mediation of liitigated and non-litigated disputes, and Conflict Systems Evaluation and Design.
www.manageconflict.com
Dana Mediation Institute, Inc
Strategic management of organizational conflict.
www.mediationworks.com
Mediation Training Institute International
Workplace mediation and conflict management training; trainer certification for qualified professionals.
www.mediationworks.com
Mediation Training Institute International (MTII)
Providers of human resource training in managing workplace conflict for managers and employees of business, health care, non-profit and government organizations.
www.mediationworks.com
O
Outward Bound Professional
Non-profit with mission to create positive lasting change in the workplace by helping organizations improve individual, group, and organizational effectiveness.
www.outwardboundpro.org
P
The Preston Group
Provider of management consulting, executive coaching, meeting facilitation and training and keynote presentations for clients in various industries.
www.prestonconsulting.com
R
Conflict Resolution Training Programs
Offers DVD, digitally delivered, CD-ROM & VHS training programs. Topics include dealing with conflicts, negotiation & communication skills.
www.rctm.com
S
Steps to Reaching Better Daily Agreements
Article by Kare Anderson, from The Compelling Communications Group and Speakers Platform.
www.speaking.com
Ten Ways You Can Stop a Conflict from Escalating
Article by Kare Anderson, from The Compelling Communications Group and Speakers Platform.
www.speaking.com
T
Online Journal of Peace and Conflict Resolution
The Online Journal of Peace and Conflict Resolution is intended as a resource for students, teachers and practitioners in fields relating to the reduction and elimination of conflict.
www.trinstitute.org
V
THE VIDEO PROJECT: Educational Videos on the Environment, Violence Prevention, Human Rights, Nuclear Issues, Conflict Resolution and Related Concerns
Provider of educational videos, including videos on conflict resoultion for work and life and for managing people.
www.videoproject.org
W
Institute for Conflict Resolution
Provider of advice for avoiding workplace conflicts and solutions for addressing conflicts.
www.workconflicts.com
Workplace Conflict Tips
How To Resolve Workplace Conflict. Browse Our Free Articles Now!
www.LifeScript.com
Problem Resolution
Microsoft Support Certified Techs Unlimited Access 1-877-466-7161
www.iyogi.net/Computer-Help&Support
Conflict Resolution
Effective steps in managing workplace conflict in the workplace
DaleCarnegie.com/resolution

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Guide to Managing Employee Conflicts

Pump up productivity by keeping peace in the workplace

By Jenni Simcoe, Writer


Peace on earth may not be attainable, but peace in the workplace is a must if you want your small business to thrive. Avoiding conflicts entirely is impossible, but a good manager can resolve conflicts and keep them to a minimum. All you need is to put a plan in place to help prevent conflicts from arising in the first place and to resolve them when they do crop up. Keeping a peaceful work environment benefits both employers and employees by:
  1. Allowing employees to avoid added stress at work
  2. Enabling more productive and effective work days
  3. Attracting good employees and retaining them
  4. Creating a team environment

Action Steps
The best contacts and resources to help you get it done


Communicate company policies

In your company handbook, include your policy on dealing with everything from small disagreements to workplace violence and have each new employee read and sign the handbook. Be sure to instruct new hires on the proper ways to bring conflict to the attention of managers.

I recommend: Download a sample employee handbook from the EmployeeHandbookStore.com or from BizManuals.com to help create your own handbook and be sure to include your conflict resolution policy. Include tips for dealing with workplace violence from the University of California-Davis.

Deal with conflict immediately

By letting conflict between employees or anger towards management fester, you show employees that you condone the behavior and you allow your workplace atmosphere to become negative.

I recommend: Find out how to talk to angry employees with language that will diffuse the situation and resolve the issue at Work911.com. Learn how to deal with hostile and abusive behavior at KirkMillerandAssoc.com. OSHA, part of the U.S. Department of Labor, offers a wealth of resources for dealing with potential violence in the workplace.

Train managers and employees

Give your managers and employees the tools they need to deal with conflict effectively. Offer training opportunities that can help them improve their mediation skills, problem-solving skills and communication skills.

I recommend: Have your managers and employees review training videos, such as those from EmployeeUniversity.com, about dealing with workplace conflict. A computer-based training program on managing workplace conflict is available from MediationWorks.com.

Foster teamwork

When employees feel like they're part of a team, conflict is less likely. Encourage a team atmosphere with team-building exercises and by rewarding group achievements.

I recommend: Take advantage of interactive teamwork development sessions from TeamBuilders.com. Find out the difference between a defensive workplace and a collaborative workplace at BusinessKnowHow.com. Practice problem solving by having employees role play during training classes.

Tips & Tactics

Helpful advice for making the most of this Guide

  • •  Avoid taking sides in conflicts. Instead acknowledge the conflict and have both parties come up with joint solutions.
  • •  If an employee has threatened another employee physically, immediate action should be taken. There are conflicts where the only resolution is removing the employee. You should report the threat to the authorities and follow through by terminating the employee.
  • •  When conflict arises between two employees, meet with them together so all communication is open, avoiding the chance of misinterpretation and the appearance of favoritism.

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Managing Employee Conflicts

Pump up productivity by keeping peace in the workplace.
Peace on earth may not be attainable, but peace in the workplace is a must if you want your small business to thrive. Avoiding conflicts entirely is impossible, but a good manager can resolve conflicts and keep them to a minimum. All you need is to put a plan in place to help prevent conflicts from arising in the first place and to resolve them when they do crop up. Keeping a peaceful work environment benefits both employers ... Read more

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