If you are in the business of managing or organizing people, you would do well to partner with workforce management organizations to strengthen your business expertise and credibility. Industry organizations bring together professionals with similar goals and challenges. Members of industry organizations come from all company divisions, but all share the same objective of expanding their knowledge.

Becoming a member of the right organization opens the door to a wealth of expertise. You will be exposed to many networking opportunities, information and resources. Additionally, workforce management industry organizations may also provide invaluable services that include new products, education opportunities and industry support. When looking for membership with a workforce management council, remember the following:

1. Make sure the association you're interested in is credible. Check the Better Business Bureau or other industry accreditations.

2. Most organizations charge fees for memberships, so make sure you’re getting your money’s worth before you pay.

3. Many workforce management industry associations don’t stipulate membership for certification.

Action Steps
The best contacts and resources to help you get it done

Become a member of an accredited association for workforce management

Although many organizations offer information, tools and resources to non-members, you can benefit substantially from becoming a member. Membership opens the door to additional service, product and representation. Register as a business rather than as just an individual, if possible, so your employees can benefit from the membership.

I recommend: ASAE & The Center for Association Leadership offers a selection of membership categories and applicable benefit packages. The Organization Development Network is an international association that provides networking opportunities, career building and educational programs to its members.

Take advantage of certification opportunities provided by a workforce management group

Progress stops for no one, and you need to advance as a professional by keeping your industry skills sharp and current. Take advantage of educational programs and tools to assist you and your employees in knowledge development and career advancement. Many managing people organizations offer information on upcoming seminars, conferences, business development courses and other industry-related programs; in addition to industry certifications.

I recommend: The American Management Association offers members a blended learning program. The Society of Workforce Planning Professionals provides a diverse list of educational offerings that include seminars on forecasting fundamentals, scheduling issues and attendance and adherence.

Join workforce management associations that offer a full schedule of events and conferences

Events and conferences are a boon to any business. They give you an opportunity to network and share issues with industry peers. More importantly, they give your company exposure within the industry, and provide you an opportunity to further your relationships with other businesses. Try and pick organizations with nationally-recognized events.

I recommend: The International Association of Facilitators and the International City/County Management Association both provide a calendar of events for educational and networking opportunities.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  If you're considering a workforce management assn for its online resources, look for one with an active forum where you can discuss issues with industry experts in real time.