Websense Client Policy Manager 

Managing Customer Relationships

By Donna Fenn, Author/Journalist Your best source of additional revenue is the customers who are already doing business with you. Learn how to better serve them and you'll spare yourself the trouble and expense of constantly trolling for new prospects. Manage these relationships wisely and you'll be able to: Track the buying habits of your customers Detect trends so that you can tweak your products or services accordingly Decrease sales and marketing ... Read more