Internet Control Message Protocol (ICMP) 

Instant Messaging for Small Business

By Jenni Simcoe, Writer Once considered a novel way to stay in touch with friends and family, instant messaging — commonly known as IM — has infiltrated the workplace. IM's immediacy and ability to extract real-time information from co-workers, suppliers and even customers has made it a useful communication tool for some small businesses. Many employers even encourage their employees to use IM instead of phone calls or emails because it ... Read more