Workflow Management Software: CRM, Sales Process Management

It's a bit of a TV commercial cliche, but people really did (and some still do) have a wooden box on one end of the desk marked IN and another on the opposite side marked OUT.Computers drastically changed the nature of business information, but digitizing the tasks, while a productivity booster, leads directly to the next problem: Other than e-mail or manually moving files through a network, how does the work move from person ... Read more