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Management consulting firm specializing in Customer Relationship Management and e-business strategies which understands and communicate how technology is changing the way companies build relationships with customers.
www.1to1.com
Global provider of e-services, leveraging Internet technologies to deliver end-to-end ebusiness solutions in the areas of customer relationship management (CRM), B2B ecommerce, e-Payment, e-Integration and mobile e-services.
www.apar.com
Global ebusiness consultancy that implements, supports and develops SAP, Commerce One and BroadVision applications for customers.
www.axon.co.uk
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Human resources information technology firm providing consulting in project management, strategic planning, decision support, process improvement and selection/evaluation of IT vendors.
www.codagrp.com
Provides basic information and tools needed to launch and grow a business.
www.connexx.org
Consulting services company providing strategic Internet consulting and web empowering solutions to Global 1000 companies and start-up enterprises. Serves clients from regional offices in California and Massachusetts.
www.creative-sw.com
Information technology management consultant providing services in change management, strategy interpretation and business design. Includes ebusiness, customer relationship management (CRM) and enterprise application integration (EAI).
www.druid.com
Delivers the complete set of services required for enabling ebusiness: strategic management and IT consulting, enterprise applications, enterprise and network integration, application hosting, and custom business solutions.
www.ecoretech.com
Management consulting firm specializing in e-business, financial services, marketing and brand strategy, and energy/telecommunications services.
www.edgardunn.com
Provides consulting services in ebusiness planning, ecommerce, web design and web marketing. Offices in London, Monaco and Bermuda.
www.enecom.com
Company which designs, develops, implements, integrates, hosts, manages and supports comprehensive ebusiness solutions for emerging middle market companies. Has 24 offices throughout the US.
www.epartnersolutions.com
Ernst & Young offers end-to-end solutions that fit clients’ chosen technologies and goals. Our consulting services empower and enrich every business function, from supply chain to customer service. Assurance, privacy and security solutions provi...
www.ey.com
Provider of software consulting and custom database programming services. Company also develops several add-on software products for Paradox and MS-Access. Total Access Analyzer(tm) is a documentation software for MS-Access and ParaStat(tm) is...
www.fmsinc.com
Consumer resource for selecting ecommerce services, including banking, brokerage, insurance and mortgages. Also, provides ecommerce customer experience measurement, benchmarking and customer acquisition services.
www.gomez.com
Ebusiness consulting firm which offers expert advice and assistance on project management and new technology integration; provides intensive classroom training programs on web development trends and technologies; and develops intelligent and sec...
www.gr.com
Offers ebusiness solutions and accounting software packages including Peachtree, MAS 90 and MAS 200.
www.i-datatech.com/solutions/accounting-erp
Internet commerce consulting web site development company that serves clients throughout Australia and internationally.
www.ibc.com.au
Consulting group providing ebusiness strategies and solutions.
www.ibm.com
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Consulting firm which assists clients in selecting and implementing complete business systems for ebusiness, customer relationship management (CRM), enterprise solutions, human resource management systems. Areas of expertise include project mana...
www.jginfo.com
IT services firm which provides e-solutions services and management consulting in the areas of e-strategy, enterprise architecture, online marketing, web design, application development and integration. Offices throughout the US and the UK.
www.keane.com
Helps start-ups lay the foundation for a scaleable e-business, including Web strategy, brand management, technology, integration and application hosting services; helps established players deliver fully integrated e-business solutions to help cr...
www.kpmgconsulting.com
Directory of resources aimed at assisting small-business owners initiate or expand their online presence. Site features information on affiliate marketing programs, web site promotion and development tools.
www.more-sales-online.com
Company that provides software and consulting to help clients measure, analyze and report on key business metrics.
www.netgen.com
Developer and marketer of information systems software for printing applications. The company designs and produces UNIX, MAC, Windows NT, Windows 95 and Windows 98 - based software that allows management to understand and control the organizati...
www.pagepath.com
Complete, end-to-end management of mission-critical eBusiness solutions. Guides clients through the entire eBusiness application lifecycle.
www.quadrix.com
Global IT and management consulting firm providing innovative business and technology services.
www.rens.com
Offers consulting services in the areas of ebusiness, knowledge management, engagement management, application architecture, business intelligence and enterprise integration.
www.snapps.com
Software and consulting firm providing services in the areas of ebusiness, customer relationship management (CRM), business intelligence, supply chain management and enterprise resource planning (ERP). Offices in over 50 countries.
www.tcs.com
Consulting company providing ebusiness consulting and PeopleSoft solutions.
www.wowconsulting.com
Researcher and developer of online consulting services to start-ups and small businesses. The company will employ CFOs, CTOs and other officers from established companies to provide consulting services to their subscribers. Services include ad...
www.yourcorneroffice.com
Ebusiness consulting firm providing services in site design and development, network design and consulting, intranets and extranets, ebusiness plan strategy and consulting, e-commerce solutions and integrated security, and project planning and m...
www.zeroone.co.nz
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Before choosing an eBusiness "expert" ask yourself if your website is easy for visitors to navigate through your pages with ease. Are you happy with the user-friendliness of your website? Can you track customer information using your website's tracking software? If you answered no to either question, you need the services of an eBusiness consulting firm.
There is a proliferation of eBusiness services available to small, medium and large business owners. The choices can be overwhelming and somewhat confusing. Thanks to professional eBusiness service providers, the choices are easier to make and quicker to implement.
Your prospective eBusiness consultant must have the following credentials and "strengths":
1. Adapt quickly to changes in the web climate, forecasting and then implementing eBusiness strategies "on the fly"—sometimes within minutes.
2. Identify customer trends using tracking data and use this data to forecast your future marketing and advertising programs. eBusiness specialists also identify niche markets using tracking data results.
3. Combine the graphical elements of website design to maximize your business message.
Action Steps
The best contacts and resources to help you get it done
Find eBusiness consultants with many solid references
Savvy eBusiness service providers can often 'talk the talk' but can they 'walk the walk?' Investigate prospective eBusiness consultants and ask a lot of questions of his or her customers. Make sure you ask for a list of customers.
I recommend: Ebusiness Consultants specializes in helping a long list of smaller businesses with their eBusiness strategies. Goal setting is another key element, too, and must be an important consideration when choosing the eBusiness services from companies such as Spicore eBusiness Solutions.
Analyze, analyze, analyze the data
What do you do with customer information you track? You could put it on a shelf or store it in a folder on your flash drive. Or you could do the smart thing and find eBusiness specialists who will decipher your data and analyze what it means to your business.
I recommend: For an expert opinion on eBusiness strategies, consider Rob Abdul, an eBusiness specialist. His work includes a case study titled "Implementation Strategy for your new eCommerce Web Site." If you prefer to do it yourself, demo a software program at 2020software that you can download and run yourself.
Become your own 'specialist' and take control of your eBusiness strategies
If you have the adventuresome spirit and desire to act as your own eBusiness specialist, explore the possibilities of plug-and-play website design software. This allows you to control your own website content, track visitors--and set up revenue-generating advertisements.
I recommend: Start small with website design services from Contractor's Online-Access. One of the more common names in website design--Yahoo!--is another example of plug-and-play software with its SiteBuilder program.
Tips & Tactics
Helpful advice for making the most of this Guide
- • Choose an experienced eBusiness consultant with the good business references.
- • If you can't find eBusiness consulting services you like, select a good software program(s) to set-up, operate, track and analyze your eBusiness strategies.
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