Free 30-Day Trial of the Industry Leading Learning Management System.
SumTotalSystems.com
Enhance your Customers' Experience with best Knowledge for your Agents
www.kana.com/knowledge_management
Career Focused Degree Helps Prepare You For a Management Position.
www.ColoradoTech.edu
Give agents & customers instant access to 77,000 solutions. Trial.
www.NumaraSoftware.com
Search, locate and relate project process & reference information
www.kmexecutive.com
IT Knowledge Management & Self Service Solutions that get results.
www.RightAnswers.com
Highly Affordable DCTM Solutions Installed in Days at a FIXED Price!
www.intellidox.com
Download Free Whitepaper: Future of Healthcare Knowledge Sharing
www.ironworks.com
Manage Training Records, Testing, & Reports. Automated Training System.
www.MasterControl.com
Manage & Share Your knowledge with KnowledgeBase Manager Pro. Try Now!
KnowledgeBase-Manager.com
Download Free IT White Papers about Knowledge Management and More
www.FindWhitePapers.com
Web-based magazine for competitive intelligence and strategic planning professionals.
www.competia.com
Contains a monthly collection of essays and resources for those interested in adapting to the new economy and knowledge management.
greenchameleon.com
A report on research published quarterly by the Harvard Business School Division of Research.
www.hbs.edu
A Doylestown, Pennsylvania company offering real solutions to knowledge management dilemmas.
www.kmworld.com
Internet zine and radio show which discusses Knowledge management.
www.media-access.com
A monthly email executive briefing on developments in knowledge management and the networked knowledge economy.
www.skyrme.com
Devoted to collecting serious research about knowledge management and its practical applications.
www.tlainc.com
Free 30-Day Trial of the Industry Leading Learning Management System.
SumTotalSystems.com
Enhance your Customers' Experience with best Knowledge for your Agents
www.kana.com/knowledge_management
There is a huge selection of industry publications to choose from. Where some are very limited and cover specific topics, others give an overview of the whole industry and offer a variety of resources. The trick is to get the most information out of the fewest resources, thus saving you money and keeping you well informed without consuming all your valuable time. When choosing a knowledge management book, magazine or journal remember the following:
1. Some knowledge management magazines offer free trial subscriptions that you can take advantage of.
2. When subscribing to publications, find out what period your payment covers. Make sure you receive any back issues within the time period you're paying for. Some publications may just begin subscription with the current issue.
3. Order your KM magazine directly from its website, if possible, or you may miss out on subscription perks.
Action Steps
The best contacts and resources to help you get it done
Subscribe to a knowledge management magazine and take advantage of the perks
Many publishers offer discounted pricing with subscriptions, in addition to other perks. Check to see if they offer free trial subscriptions or copies. You may even be able to cancel your subscription without payment or penalty if you are not absolutely satisfied.
I recommend: KMWorld Magazine and CIO both offer free subscriptions to their publications, in addition to industry newsletters. CIO also offers a digital version of its publication, if you're interested.
Take advantage of knowledge management publications online
E-mags and web publications have evolved for the better, and there are many benefits to taking advantage of them. Not only are they readily available, the medium also allows publishers to compliment articles with multimedia resources. You may be requested to sign up as a member, but that can be an added bonus. You may get access to free sample copies, or access to journal archives.
I recommend: Inside Knowledge is a knowledge management guide that offers information portals, in addition to a "Communities of Practice" feature, as just a few of the online industry tools and resources available. KnowMap is a bi-monthly, web-based journal that features industry news and job opportunities.
Join a professional association for access to a knowledge management article, newsletter or journal
If you work in the knowledge management industry, you may consider becoming a member of an association for knowledge management professionals. As a member, you'll receive access to free publications, as well as other informational resources. If you sign up as a business, you can extend these services to your employees as well.
I recommend: KMCI and the Knowledge Management Professional Society (KMPro) are both knowledge management associations that offer online newsletters to members. As a member, you'll get access to additional industry tools and resources.
Tips & Tactics
Helpful advice for making the most of this Guide
- • Check with your local library for publications, as many subscribe to online databases that include knowledge management articles, journals and magazines.

