Help Desk & Self Service
Help Desk with Self Service Portal & Knowledge Base. Try Now!
www.ServiceDeskPlus.com
Help Desk with Self Service Portal & Knowledge Base. Try Now!
www.ServiceDeskPlus.com
Create Knowledge Base
Save & Share critical Knowledge to improve your company productivity
www.powerKNOW.com
Save & Share critical Knowledge to improve your company productivity
www.powerKNOW.com
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WebBoard Knowledge Base offers a community based knowledge management software platform for collecting and organizing a group's information and content. Collect, manage and search unlimited amounts of information, documents, photos, or other content. Enhance online support with sticky posts, FAQs, and search clouds. Secure document sharing and checkout system. Create self-evaluation and self-managing community with user feedback and rating system.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
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Live Product DemoKnowledgebase Software
Process Mapping - TaskMap has been designed to meet the growing demand for a simple, affordable way to document and implement processes. Previous methods of process mapping (flowcharts, swim lanes, etc) have been unable to present enough detail to properly convey every step of a process. Process maps created with TaskMap allow for details regarding individual tasks (responsible roles, guidelines, resources, time, sub-processes, etc) to be presented on every task in a neatly organized manner.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
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Request Free White PapersContact Connotate Sales
Do your customer stop you in the hall to request support? Are you having trouble keeping track of all your IT knowledge? Streamline your IT service desk and knowledge management process with IssueTrak. IssueTrak's 100% Web based solution allows your IT help desk to run efficiently, resulting in faster incident resolution, controlled costs and increased customer satisfaction. IssueTrak has proven effective in large and small companies around the world as a platform for a successful service desk.
For Lotus Notes/Domino users: SWING DocPublisher lets you easily organize, publish, and maintain online documentation, such as policies and procedures, work instructions and knowledge bases. Turn your documentation (.doc) into e-manuals (.html) for company intranets or the Internet.
Inmagic Presto represents a fundamentally new approach to information and knowledge management by tightly integrating, into a single environment, a knowledge repository, information search, access and discovery tools and the wisdom of the community. Inmagic Presto's unique approach yields an ideal application platform for integrating top down vetted information with bottom-up social knowledge to address an organizations most critical initiatives that span functional groups.
Dieselpoint Search is search and navigation software for enterprise data including document collections, databases, and XML. Dieselpoint has developed industry-leading advances in search technology, combining advanced full-text and linguistic techniques with high-performance data navigation to yield intuitive user interfaces not possible with other approaches. Typical applications include large-scale product catalogs, website search, document repositories, intranet search, and OEM software.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.
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Web Listings
Software Download: Knowledge Management
Relata Enterprise | License: Demo |. Web-based knowledge worker automation (KWA) and customer relationship management (CRM) software for contact management, ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
Relata Enterprise | License: Demo |. Web-based knowledge worker automation (KWA) and customer relationship management (CRM) software for contact management, ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
Open Directory - Computers: Software: Internet: Site Management ...
Oct 20, 2008 ... CentricMinds - Provides content and knowledge management solutions ..... develops and licenses semantic content management software built on ...
http://www.dmoz.org/Computers/Software/Internet/Site_Management/Content_Management/
Oct 20, 2008 ... CentricMinds - Provides content and knowledge management solutions ..... develops and licenses semantic content management software built on ...
http://www.dmoz.org/Computers/Software/Internet/Site_Management/Content_Management/
Download Knowledge Management Ppt Shareware & Freeware Software
kManager is a knowledge management software platform for managing the multiple knowledge management functional needs of your organization and your ...
http://www.supershareware.com/software/knowledge-management-ppt.html
kManager is a knowledge management software platform for managing the multiple knowledge management functional needs of your organization and your ...
http://www.supershareware.com/software/knowledge-management-ppt.html
Google Directory - Computers > Software > Internet > Site ...
Profium develops and licenses semantic content management software built on the ..... Content, document, user, database and knowledge management system for ...
http://www.google.com/Top/Computers/Software/Internet/Site_Management/Content_Manage...
Profium develops and licenses semantic content management software built on the ..... Content, document, user, database and knowledge management system for ...
http://www.google.com/Top/Computers/Software/Internet/Site_Management/Content_Manage...
Information Technology News: Knowledge Management Archives
Oct 28, 2008 ... Vetafab Software Releases Wikipedia-like Knowledge Management System in U.S. ... This blog is licensed under a Creative Commons License. ...
http://gilbane.com/news/knowledge-management/
Oct 28, 2008 ... Vetafab Software Releases Wikipedia-like Knowledge Management System in U.S. ... This blog is licensed under a Creative Commons License. ...
http://gilbane.com/news/knowledge-management/
Knowledge Software at FilesLand
document management knowledge management encryption portable software usb disk portable tool manage securely store electronic documents ...
http://www.filesland.com/software/knowledge.html
document management knowledge management encryption portable software usb disk portable tool manage securely store electronic documents ...
http://www.filesland.com/software/knowledge.html
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