Knowledge Management Software: Corporate Information Management, Customer Portals, Knowledge Database Search 

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Knowledge White Paper
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

Web Listings
Knowledge management - Wikipedia, the free encyclopedia
Furthermore, these knowledge management software tools have the advantage of using the organisation's existing information technology infrastructure. ...
http://en.wikipedia.org/wiki/Knowledge_management
Knowledge Management Articles and Software from Intranet Journal ...
An alternative to traditional search and knowledge management ... The original concept for portal software was a place where enterprise workers ... If you've tried to use Intranets.com's customer relationship management database in the past ... Articles: IBM Helps Transformation to an Information-Based Enterprise ...
http://www.intranetjournal.com/km/
Open Directory - Reference: Knowledge Management: Software
Oct 15, 2009 ... Adaptive Solutions - Information management software designed for the ... InQuira - Offers semantic search and knowledge management solution that is used to improve customer support ... Union Square Software Ltd - Publisher of Internet-based knowledge and document management and portal software. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Knowledge Management Software | Knowledge Base Software ...
Support Portal · Release Tracker ... Knowledge Management Software to Locate, Capture and Share Information With Your Team. ... website or Intranet with an enterprise-grade knowledge base, reducing customer support, ... Interspire Knowledge Manager makes it easy for them to share, search, rate and print company ...
http://www.interspire.com/knowledgemanager/
Knowledgebase Software, Knowledge Management
Fully deployed enterpruse knowledge management solution ... a flexible portal within a simple agent interface—generating exceptional cost savings and ensuring customer loyalty. ... Select from any of eight languages for localization; over 100 languages can be supported by nGen Knowledgebase Enterprise Search. ...
http://www.knowledgebase.net/
The nonsense of 'knowledge management'
What corporate view of 'knowledge management' is presented by the major ..... The software industry has become particularly prone to search and replace ..... 'knowledge management' tool) is going to give you good customer relations. .... Enterprise Information Portals: From search engines to knowledge management. ...
http://informationr.net/ir/8-1/paper144.html


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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