Knowledge Management Software: Corporate Information Management, Customer Portals 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!

Web Listings
Knowledge Management System - Sharing corporate knowledge with ...
infoRouter Document and Knowledge Management Software System, ... Knowledge management is the explicit management of vital knowledge and information possessed by individuals ... Knowledge Management Portals to distribute timely content ...
http://www.inforouter.com/Knowledge_Management.asp
Open Directory - Reference: Knowledge Management: Software
Oct 15, 2009 ... Adaptive Solutions - Information management software designed for the collection , storage, management, and distribution of corporate information assets. ... and knowledge management solution that is used to improve customer support delivered ... knowledge and document management and portal software. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Google Directory - Reference > Knowledge Management > Software
... storage, management, and distribution of corporate information assets. ... A customer relationship management (CRM) and sales automation software tool for small to .... Software being developed to share knowledge and provide task management and help ... structure unstructured information, establish portals, ...
http://www.google.com/Top/Reference/Knowledge_Management/Software/
Knowledge Management Articles and Software from Intranet Journal ...
Intranet Journal's guide to knowledge management, document management, ... The original concept for portal software was a place where enterprise workers could get ... There's often a large unseen portion of corporate content that never ... If you've tried to use Intranets.com's customer relationship management ...
http://www.intranetjournal.com/km/
Knowledge management - Wikipedia, the free encyclopedia
... online corporate yellow pages as expertise locators and document management systems. ... Furthermore, these knowledge management software tools have the ... Communications of the AIS 1 (2). http://portal.acm.org/citation.cfm?id=374117. .... Management, 11th International Conference on Enterprise Information ...
http://en.wikipedia.org/wiki/Knowledge_management
Amazon.com: Enterprise Information Portals and Knowledge ...
Hello. Sign in to get personalized recommendations. New customer? ... Enterprise Information Portals and Knowledge Management and over 360000 other books are ... Realizing the Promise of Corporate Portals: Leveraging Knowledge for Business .... knowledge worker satisfaction, eknowledge portal, other software ...
http://www.amazon.com/Enterprise-Information-Portals-Knowledge-Management/dp/0750674...


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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