Knowledge Management Software: Corporate Information Management, Customer Support, Help Desk, Desktop, Role Management 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
EnterpriseWizard provides a complete solution for Knowledge Management and Customer Service, integrating your important data and business processes in a single system. With superior search capabilities, including full text indexing of attached files, users can find any kind of information quickly. Built in reports, rules and workflow automation, a flexible data model, and fine grained permissions give complete control. 100% Web-based, scalable, available for SaaS or in-house installation.
VIDIZMO.COM is a Rich Media Suite providing SCORM Compliant Live/On-Demand Video Presentation, Lecture Capture and Webcast for Training, Learning, Workforce Development and Corporate Communication. Test knowledge using branch-able quizzes, view detailed stats and issue certificates. Monetize presentations via Mashup Market. Integrates with Microsoft SharePoint, Live Meeting, C/XRM, Windows Live ID & leading LMS including Blackboard, Moodle etc, available as on-premises & off-premises (cloud).


Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
The Novo Change Management Software facilitates Best Practice" processes and ... web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software ... Software Solution for creation and management of corporate knowledge ... complement a help desk or for sharing information among employees within ... Wiki Software | Business Knowledge Management | Help Desk Software for Customer Support ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Open Directory - Reference: Knowledge Management: Software
Adaptive Solutions - Information management software designed for the collection , storage, management, and distribution of corporate information assets. ... Features a description of the software, customer support, ... to share knowledge and provide task management and help desk solutions over the Internet. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Inmagic: Knowledge Management solutions: Enabling Social Intelligence
Inmagic provides web-based solutions for social knowledge management, library automation and information management needs. Inmagic applications provide the ...
http://www.inmagic.com/
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software to Locate, Capture and Share Information With Your .... loops help your staff improve knowledge items based on customer input ...
http://www.interspire.com/knowledgemanager/
Google Directory - Reference > Knowledge Management > Software
Information management software designed for the collection, storage, management , and distribution of corporate information assets. ... A customer relationship management (CRM) and sales automation software tool for small to .... Software being developed to share knowledge and provide task management and help desk ...
http://www.google.com/Top/Reference/Knowledge_Management/Software/


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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