Knowledge Management Software: Corporate Information Management, Customer Support, Help Desk, Knowledge Database Search 

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IT Service Management
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Computer Service Software
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
The Novo Change Management Software facilitates Best Practice" processes and ... web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software ... Management Software usage enables up to 30% savings on customer support and ... to complement a help desk or for sharing information among employees within the ... Typically, a search engine is used to locate information in the system, ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge management - Wikipedia, the free encyclopedia
KM efforts can help individuals and groups to share valuable organisational .... Furthermore, these knowledge management software tools have the advantage of using the ... systems and infrastructure to support knowledge management. ... Journal of the American Society for Information Science and Technology 53 (12): ...
http://en.wikipedia.org/wiki/Knowledge_management
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software to Locate, Capture and Share Information With Your Team. ... with an enterprise-grade knowledge base, reducing customer support, ... loops help your staff improve knowledge items based on customer input ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software: search software - Software Finder ...
Knowledge Management Software Directory >> view resources ... Presto tightly integrates a knowledge repository, information search, ..... Powerful, affordable customer-support and help-desk solution built on Microsoft industry standards ...
http://software.forbes.com/knowledge-management-software
Software Download: Knowledge Management
Ultra Recall is a personal information/knowledge management application for .... GeneralKB is an innovative Knowledge Management software allowing an easy ... Save your knowledge in a database, with powerfull classification, search and ... help desk and customer support solution with Ticket and Email management, ...
http://www.sharewareconnection.com/titles/knowledge-management.htm


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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