Knowledge Management Software: Corporate Information Management, Customer Support, Help Desk 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
The Novo Change Management Software facilitates Best Practice" processes and ... web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software ... Management Software usage enables up to 30% savings on customer support and ... Software Solution for creation and management of corporate knowledge base ... used to complement a help desk or for sharing information among employees within ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Inmagic: Knowledge Management solutions: Enabling Social Intelligence
Inmagic provides web-based solutions for social knowledge management, library automation and information management needs. Inmagic applications provide the most flexible, ... Professional Services · Training · Software as a Service ( SaaS) · Support ... Inmagic Announces New Customer Wins and Growing Presto Adoption ...
http://www.inmagic.com/
Open Directory - Reference: Knowledge Management: Software
Adaptive Solutions - Information management software designed for the collection , storage, management, and distribution of corporate information assets. ... and knowledge management solution that is used to improve customer support ... to share knowledge and provide task management and help desk solutions over the ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Google Directory - Reference > Knowledge Management > Software
Information management software designed for the collection, storage, management , and distribution of corporate information assets. .... Features a description of the software, customer support, and contact details. ... Software being developed to share knowledge and provide task management and help desk solutions ...
http://www.google.com/Top/Reference/Knowledge_Management/Software/
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... customer service, knowledge base, order processing, help desk, defect tracking, project management and more. ... Increases customer information and access with one corporate-wide resource. ... Customer Support Software · Partner Management ...
http://www.soffront.com/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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