Knowledge Management Software: Corporate Information Management, Customer Support 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Inmagic: Knowledge Management solutions: Enabling Social Intelligence
Inmagic provides web-based solutions for social knowledge management, library automation and information management needs. Inmagic applications provide the ...
http://www.inmagic.com/
Information Management Systems and Knowledge Management ...
... powerful and flexible knowledge management products and responsive customer support ... information management and retrieval software and for customer support. ... by your organization--its "corporate memory"--is a challenging task . ...
http://www.cuadra.com/
Open Directory - Reference: Knowledge Management: Software
Oct 15, 2009 ... Adaptive Solutions - Information management software designed for the collection , storage, management, and distribution of corporate information assets. ... search and knowledge management solution that is used to improve customer support ... Features a description of the software, customer support, ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Knowledge management - Wikipedia, the free encyclopedia
Early KM technologies included online corporate yellow pages as expertise locators and document management ... Furthermore, these knowledge management software tools have the ... systems and infrastructure to support knowledge management. .... Management, 11th International Conference on Enterprise Information ...
http://en.wikipedia.org/wiki/Knowledge_management
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software to Locate, Capture and Share Information With Your ... with an enterprise-grade knowledge base, reducing customer support, ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution ... Management Software usage enables up to 30% savings on customer support and ... Customers receive sought-for information from web based knowledge base ... Software Solution for creation and management of corporate knowledge base ...
http://www.web-site-scripts.com/knowledge-management/overview.html


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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