Knowledge Management Software: Corporate Information Management, Desktop 

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Management Strategies
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
EnterpriseWizard is a top web-based automation solution for knowledge management and business process management. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
Inmagic Presto is a social KM platform designed to improve productivity and effectiveness within information-dependent communities by maximizing the value of both information and human assets. Presto tightly integrates a knowledge repository, information search, access and discovery tools and the "wisdom of the community" - all in a single environment. This unique approach yields an ideal platform for integrating "top down" vetted information with "bottom-up" social knowledge.

Web Listings
TheBrain - Mind Mapping Software, Brainstorming, GTD and Visual KM ...
Mindsystems Adds PersonalBrain to Its Information Management Offerings to Help Business ... Enterprise Software. Capture and share corporate knowledge in a ...
http://www.thebrain.com/
Inmagic: Knowledge Management solutions: Enabling Social Intelligence
Inmagic provides web-based solutions for social knowledge management, library automation and information management needs. Inmagic applications provide the ...
http://www.inmagic.com/
Knowledge Management Software | Knowledge Base Software ...
Interspire Knowledge Manager, the leading web based knowledge management software enables your organization to locate, capture and share information ...
http://www.interspire.com/knowledgemanager/
Knowledge management - Wikipedia, the free encyclopedia
Furthermore, these knowledge management software tools have the advantage of using the organisation's existing information technology infrastructure. ...
http://en.wikipedia.org/wiki/Knowledge_management
Open Directory - Reference: Knowledge Management: Software
Oct 15, 2009 ... Adaptive Solutions - Information management software designed for the collection , storage, management, and distribution of corporate information assets. ... for content, information and knowledge management services. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Knowledge Management System - Sharing corporate knowledge with ...
Capturing corporate knowledge involves more than software and technology, it requires a strong document management software and cultural transformation of ...
http://www.inforouter.com/Knowledge_Management.asp


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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