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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
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Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
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Inmagic Presto is a social KM platform designed to improve productivity and effectiveness within information-dependent communities by maximizing the value of both information and human assets.
Presto tightly integrates a knowledge repository, information search, access and discovery tools and the "wisdom of the community" - all in a single environment. This unique approach yields an ideal platform for integrating "top down" vetted information with "bottom-up" social knowledge.
Web Listings
Knowledge management - Wikipedia, the free encyclopedia
Furthermore, these knowledge management software tools have the advantage of using the organisation's existing information technology infrastructure. ...
http://en.wikipedia.org/wiki/Knowledge_management
Furthermore, these knowledge management software tools have the advantage of using the organisation's existing information technology infrastructure. ...
http://en.wikipedia.org/wiki/Knowledge_management
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software to Locate, Capture and Share Information With Your ... Interspire Knowledge Manager makes it easy for them to share, search, ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software to Locate, Capture and Share Information With Your ... Interspire Knowledge Manager makes it easy for them to share, search, ...
http://www.interspire.com/knowledgemanager/
Information Management Systems and Knowledge Management ...
For more than 25 years, Cuadra has set the standard for powerful and versatile information management and retrieval software and for customer support. ...
http://www.cuadra.com/
For more than 25 years, Cuadra has set the standard for powerful and versatile information management and retrieval software and for customer support. ...
http://www.cuadra.com/
Knowledge Management Articles and Software from Intranet Journal ...
Intranet Case Study: Using OpenRoad's Social Software .... An alternative to traditional search and knowledge management capabilities is emerging that ... In an attempt to provide as much information to our users, ... If you've tried to use Intranets.com's customer relationship management database in the past and ...
http://www.intranetjournal.com/km/
Intranet Case Study: Using OpenRoad's Social Software .... An alternative to traditional search and knowledge management capabilities is emerging that ... In an attempt to provide as much information to our users, ... If you've tried to use Intranets.com's customer relationship management database in the past and ...
http://www.intranetjournal.com/km/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution – manage ... Typically, a search engine is used to locate information in the system, ... or restore the whole database from the backup within application. ...
http://www.web-site-scripts.com/knowledge-management/overview.html
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution – manage ... Typically, a search engine is used to locate information in the system, ... or restore the whole database from the backup within application. ...
http://www.web-site-scripts.com/knowledge-management/overview.html
The nonsense of 'knowledge management'
Problems in the distinction between 'knowledge' and 'information' are ... (2001) examine the role of knowledge management in linking e-business .... What corporate view of 'knowledge management' is presented by the major consultancy companies? ..... The software industry has become particularly prone to search and ...
http://informationr.net/ir/8-1/paper144.html
Problems in the distinction between 'knowledge' and 'information' are ... (2001) examine the role of knowledge management in linking e-business .... What corporate view of 'knowledge management' is presented by the major consultancy companies? ..... The software industry has become particularly prone to search and ...
http://informationr.net/ir/8-1/paper144.html
