Knowledge Management Software: Corporate Information Management, Knowledge Database Search 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
Inmagic Presto is a social KM platform designed to improve productivity and effectiveness within information-dependent communities by maximizing the value of both information and human assets. Presto tightly integrates a knowledge repository, information search, access and discovery tools and the "wisdom of the community" - all in a single environment. This unique approach yields an ideal platform for integrating "top down" vetted information with "bottom-up" social knowledge.

Web Listings
Understanding knowledge management and information management: the ...
The distinction between Knowledge Management (KM) and Information ..... as well as an Internet search using the key phrase "knowledge management": 6 .... Interestingly, despite the increasing availability of knowledge management software, ... Database: a one-stop shop for general corporate information;; Knowledge ...
http://informationr.net/ir/8-1/paper141.html
Knowledge Management Articles and Software from Intranet Journal ...
Intranet Case Study: Using OpenRoad's Social Software .... An alternative to traditional search and knowledge management ... Dealing with Information Overload ... There's often a large unseen portion of corporate content that never reaches ... to use Intranets.com's customer relationship management database in the ...
http://www.intranetjournal.com/km/
Knowledge management - Wikipedia, the free encyclopedia
Furthermore, these knowledge management software tools have the advantage of using the organisation's existing information technology infrastructure. ...
http://en.wikipedia.org/wiki/Knowledge_management
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution – manage ... Software Solution for creation and management of corporate knowledge base ... Typically, a search engine is used to locate information in the system, ... or restore the whole database from the backup within application . ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge Management Software, Knowledge Management System from ...
Our knowledge management software - the Novo Knowledge Base Enterprise Edition ... Authentication & Search - single sign on for corporate end users. ... Web Server: Internet Information Server (IIS) 5+. Database Compatibility Options: ...
http://www.novosolutions.com/knowledge-management-software/
Information Management Systems and Knowledge Management ...
For more than 25 years, Cuadra has set the standard for powerful and versatile information management and retrieval software and for customer support. ...
http://www.cuadra.com/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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