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Knowledge Management Software: Customer Portals, Role Management

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WebBoard Knowledge Base offers a community based knowledge management software platform for collecting and organizing a group's information and content. Collect, manage and search unlimited amounts of information, documents, photos, or other content. Enhance online support with sticky posts, FAQs, and search clouds. Secure document sharing and checkout system. Create self-evaluation and self-managing community with user feedback and rating system.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
For Lotus Notes/Domino users: SWING DocPublisher lets you easily organize, publish, and maintain online documentation, such as policies and procedures, work instructions and knowledge bases. Turn your documentation (.doc) into e-manuals (.html) for company intranets or the Internet.

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Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... integrates with Sales and Marketing automation, and knowledge management software. ...
http://www.soffront.com/
Document Management Software System - infoRouter DMS
infoRouter Document Management Software System (DMS) is an enterprise class software for the ... Preserve Intellectual Capital and Organizational Knowledge ...
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Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... software is the first place where customers go on the Parature Portal to ...
http://www.parature.com/knowledge-management.aspx
Knowledge Management Software: search software, knowledge ...
Simple, effective, and affordable knowledge management software for .... customer support, customer web portal, lead management, human resources, help desk. ...
http://www.capterra.com/knowledge-management-software
Knowledge Management Software: search software - Software Finder ...
Knowledge Management Software Directory >> view resources ..... customer support , customer web portal, lead management, human resources, help desk. ...
http://software.forbes.com/knowledge-management-software
Open Directory - Reference: Knowledge Management: Software
Oct 20, 2008 ... Union Square Software Ltd - Publisher of Internet-based knowledge and document management and portal software. Features product description ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/


Guide author
By Jason Agard
Management
User Rating
8.3
out of 10
How to find an information sharing and organization solution that works for you.
An estimated $73 billion will be spent on knowledge management software by U.S. businesses in this year alone, according to strategic advisory firm AMR Research. These companies know how vitally important it is that they are able to collect, store, organize, and disseminate vital business information, whether in the service of internal brainstorming, collaboration, or operational efficiency, or as part of customer service and ... Read more
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