Knowledge Management Software: Customer Portals 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
Let your project team work simultaneously on one singular document, no check-in or check-out. Give management full control of workflow and deadlines. No more late nights battling with the formatting of your documents, XaitPorter automatically takes care of formatting, layout and numbering according to your corporate guidelines. Our clients reports of up to 70% time saving on documents such as reports, tenders and manuals.

Web Listings
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... marketing automation, customer service, knowledge base, order processing, help desk, ...
http://www.soffront.com/
Knowledge Management Software System - Knowledge Base Tools ...
Salesforce.com's knowledge management software as a service lets you build a ... Use Salesforce CRM to build a customer portal where you can publish your ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/
Web-based Customer Relationship Management Customer Portal ...
See how a customer portal reduces inbound email and phone incidents by letting your ... your customers information on demand through our online knowledge base. ... industry-leading customer experience management software applications. ...
http://www.rightnow.com/resource-slideshow-customer-portal.php
Document Management Software System - infoRouter DMS
The integrated Document Management System includes Workflow, Portal ... Build instant Employee, Vendor and Customer Portals. Be more productive; Promote Knowledge Sharing; Preserve Intellectual Capital and Organizational Knowledge ...
http://www.inforouter.com/
Service Management Made Easy, ITIL Made Easy - Beetil ITSM Software
Sep 14, 2009 ... The Beetil customer portal currently focuses mainly on incident management, but coming very soon we'll have a knowledge management and ...
http://blog.beetil.com/getting-started-with-the-customer-portal/
Help Desk Software, Customer Support & Customer Service Software ...
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket ... Our flagship product, Parature Customer Service™ software, integrates a customer portal, ...
http://www.parature.com/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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