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Knowledge Management Software: Customer Support, Article Publishing and Editing, Customer Portals

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WebBoard Knowledge Base offers a community based knowledge management software platform for collecting and organizing a group's information and content. Collect, manage and search unlimited amounts of information, documents, photos, or other content. Enhance online support with sticky posts, FAQs, and search clouds. Secure document sharing and checkout system. Create self-evaluation and self-managing community with user feedback and rating system.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

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Web Listings
Open Directory - Computers: Software: Internet: Site Management ...
Oct 20, 2008 ... CentricMinds - Provides content and knowledge management solutions that ... DASAT - Content management software with multilingual support. ...
http://www.dmoz.org/Computers/Software/Internet/Site_Management/Content_Management/
Software Download: Knowledge Management
Web-based knowledge worker automation (KWA) and customer relationship management (CRM) software for contact management, account management, scheduling, ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
InQuira Information Manager - Comprehensive Knowledge Management ...
InQuira's knowledge management software enables organizations to ensure content is ... leverage these communities to resolve customer support issues, ...
http://www.inquira.com/products_manager.asp
Download Knowledge Management Ppt Shareware & Freeware Software
kManager is a knowledge management software platform for managing the multiple .... help desks, customer support centers, IT departments, and software ...
http://www.supershareware.com/software/knowledge-management-ppt.html
Google Directory - Computers > Software > Internet > Site ...
Content Server includes knowledge management, competitive intelligence, ..... Web content and project management software for ecommerce, web portals and ...
http://www.google.com/Top/Computers/Software/Internet/Site_Management/Content_Manage...
Information Technology News: Knowledge Management Archives
Oct 28, 2008 ... In addition, customer service reps can now add content for ... Vetafab Software Releases Wikipedia-like Knowledge Management System in U.S. ...
http://gilbane.com/news/knowledge-management/


Guide author
By Jason Agard
Management
User Rating
8.3
out of 10
How to find an information sharing and organization solution that works for you.
An estimated $73 billion will be spent on knowledge management software by U.S. businesses in this year alone, according to strategic advisory firm AMR Research. These companies know how vitally important it is that they are able to collect, store, organize, and disseminate vital business information, whether in the service of internal brainstorming, collaboration, or operational efficiency, or as part of customer service and ... Read more
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