Reveal Your Best Customer
Clarity reveals customer insights allowing you to provide more value.
www.ClearNewWorld.com
Clarity reveals customer insights allowing you to provide more value.
www.ClearNewWorld.com
RealTime Customer Service
Lower Your Service Costs By Up to 35%. Get Your Live Chat Here !
Solutions.LivePerson.com/Live_Chat
Lower Your Service Costs By Up to 35%. Get Your Live Chat Here !
Solutions.LivePerson.com/Live_Chat
RES Desktop Management
Reduce the time spent on managing your Widnows desktop environment
www.ressoftware.com/powerfuse
Reduce the time spent on managing your Widnows desktop environment
www.ressoftware.com/powerfuse
xRM development
Building a relationship management solution perfectly tailored for you
www.arkesystems.com
Building a relationship management solution perfectly tailored for you
www.arkesystems.com
IT Guide: Software Mgmt
Free 10 page Buyer's Guide for IT. Includes Detailed Feature Checklist
KACE.com/Software-Asset-Management
Free 10 page Buyer's Guide for IT. Includes Detailed Feature Checklist
KACE.com/Software-Asset-Management
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Learn More:
Test Drive KMPhaseWare KM
EnterpriseWizard is a top web-based automation solution for knowledge management and business process management. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.
Web Listings
Industry leading knowledge management software updated. New online ...
May 7, 2009 ... Knowledge management software solution and FAQ software for articles creation and ... Publishing of certain category with or without subcategories ... Category and article access permissions for public area users with authorization support .... We added new group operations for article editing: ...
http://www.web-site-scripts.com/blog/announces/2009/05/industry-leading-knowledge-ma...
May 7, 2009 ... Knowledge management software solution and FAQ software for articles creation and ... Publishing of certain category with or without subcategories ... Category and article access permissions for public area users with authorization support .... We added new group operations for article editing: ...
http://www.web-site-scripts.com/blog/announces/2009/05/industry-leading-knowledge-ma...
Software Download: Knowledge Management
GeneralKB is an innovative Knowledge Management software allowing an easy ... Save your knowledge in a database, with powerfull classification, search and filter functions. ... including image management and editing with over 30 image tools. ... customer support solution with Ticket and Email management, Knowledge ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
GeneralKB is an innovative Knowledge Management software allowing an easy ... Save your knowledge in a database, with powerfull classification, search and filter functions. ... including image management and editing with over 30 image tools. ... customer support solution with Ticket and Email management, Knowledge ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
Open Directory - Computers: Software: Internet: Site Management ...
Oct 24, 2009 ... In Partnership with AOL Search ... CentricMinds - Provides content and knowledge management ... DASAT - Content management software with multilingual support. ... eGrasp - WYSIWYG editing, secure access for multiple content editors, ..... TiBA Solutions - iUtilities Content Management and Publishing ...
http://www.dmoz.org/Computers/Software/Internet/Site_Management/Content_Management/
Oct 24, 2009 ... In Partnership with AOL Search ... CentricMinds - Provides content and knowledge management ... DASAT - Content management software with multilingual support. ... eGrasp - WYSIWYG editing, secure access for multiple content editors, ..... TiBA Solutions - iUtilities Content Management and Publishing ...
http://www.dmoz.org/Computers/Software/Internet/Site_Management/Content_Management/
InQuira Information Manager - Comprehensive Knowledge Management ...
... editing, review, and publishing capabilities that support the entire information management lifecycle. InQuira's knowledge management software enables organizations to ensure ... Information Manager leverages sophisticated search, filtering, ... leverage these communities to resolve customer support issues, ...
http://www.inquira.com/products_manager.asp
... editing, review, and publishing capabilities that support the entire information management lifecycle. InQuira's knowledge management software enables organizations to ensure ... Information Manager leverages sophisticated search, filtering, ... leverage these communities to resolve customer support issues, ...
http://www.inquira.com/products_manager.asp
BMC Remedy Knowledge Management
Remedy Knowledge Management search engine supports many types of knowledge ... Further, support analysts can capture, create and submit knowledge ... Remedy Knowledge Management provides a framework for creating, publishing, reviewing, and ... BMC Remedy Knowledge Management Console. BMC, BMC Software, and the BMC ...
http://documents.bmc.com/products/documents/96/18/99618/99618.pdf
Remedy Knowledge Management search engine supports many types of knowledge ... Further, support analysts can capture, create and submit knowledge ... Remedy Knowledge Management provides a framework for creating, publishing, reviewing, and ... BMC Remedy Knowledge Management Console. BMC, BMC Software, and the BMC ...
http://documents.bmc.com/products/documents/96/18/99618/99618.pdf
Collaborative software - Wikipedia, the free encyclopedia
Collaborative software provides areas that support multi-user editing with virtual whiteboards and ... Knowledge management tools; Knowledge creation tools ...
http://en.wikipedia.org/wiki/Collaborative_software
Collaborative software provides areas that support multi-user editing with virtual whiteboards and ... Knowledge management tools; Knowledge creation tools ...
http://en.wikipedia.org/wiki/Collaborative_software
