Knowledge Management Software: Customer Support, Customer Portals 

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Customer Relationship S/W
CRM software to improve customer service and convert prospects.
www.ACIconsulting.com/Customer
RealTime Customer Service
Give Customers Live Help. Provide Real-Time Answers. Get A Live Chat!
Solutions.LivePerson.com/Live_Chat
Q-MATIC Corporation
Customer Flow Management & Queuing Solutions. Reduce Wait Times
www.q-matic.us
Peachtree By Sage
Accounting Solution Supporting Up To 40 Users! Free Trial Available.
www.Peachtree.com
Reveal Your Best Customer
Clarity reveals customer insights allowing you to provide more value.
www.ClearNewWorld.com
Customer Mgmt Software
Compare 200+ CRM Options. Find your Best Fit, Fast!
www.capterra.com/CRM-Software
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Open Directory - Reference: Knowledge Management: Software
Oct 15, 2009 ... Features a description of the software, customer support, and contact details. ... knowledge and document management and portal software. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... marketing automation, customer service, knowledge base, order processing, help desk, ... Provide world-class customer service; Provide portals for self-service, chat, forums ... Customer Support and Order Management for a complete CRM solution. ...
http://www.soffront.com/
Knowledge Management Software System - Knowledge Base Tools ...
Answer customer service questions from a single knowledge base - pull ... CRM to build a customer portal where you can publish your entire knowledge base, ... You can tailor our knowledge management software as a service to support ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/
Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... Parature: On-Demand Customer Support, Customer Service & Help Desk Software ... software is the first place where customers go on the Parature Portal to ...
http://www.parature.com/knowledge-management.aspx
Management Software - HP OpenView technical support
HP OpenView Technical Support for internet management software products. ... Save time performing searches by accessing our knowledge base for technical solutions, manuals, ... Customer Webinar: Agile Case Study - August 11, 2009 ...
http://h20230.www2.hp.com/
Knowledgebase Software, Knowledge Management
Fully deployed enterpruse knowledge management solution ... mode and to agents through a flexible portal within a simple agent interface—generating exceptional cost savings and ensuring customer loyalty. ... after the KB launch, Efficient Networks technical support experienced a 34% decrease in support calls." ...
http://www.knowledgebase.net/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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