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Knowledge Management Software: Customer Support, Customer Portals

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WebBoard Knowledge Base offers a community based knowledge management software platform for collecting and organizing a group's information and content. Collect, manage and search unlimited amounts of information, documents, photos, or other content. Enhance online support with sticky posts, FAQs, and search clouds. Secure document sharing and checkout system. Create self-evaluation and self-managing community with user feedback and rating system.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

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Web Listings
Knowledge Management Software | Parature, Inc.
Benefits and Features of Parature Knowledge Management Software. Reduce issue resolution times and repetitive inquiries; Reduce customer support requests ...
http://www.parature.com/knowledge-management.aspx
Knowledge Management Software: search software, knowledge ...
Simple, effective, and affordable knowledge management software for small businesses. .... CRM, contact management, customer support, customer web portal, ...
http://www.capterra.com/knowledge-management-software
Open Directory - Reference: Knowledge Management: Software
Oct 20, 2008 ... Features a description of the software, customer support, and contact details. ... knowledge and document management and portal software. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... integrates with Sales and Marketing automation, and knowledge management software. ...
http://www.soffront.com/
Knowledge Management Software: search software - Software Finder ...
Knowledge Management Software Directory >> view resources ..... CRM, contact management, customer support, customer web portal, lead management, ...
http://software.forbes.com/knowledge-management-software
Help Desk Software, Web Based Helpdesk Software, Customer Service ...
Knowledge Management. Help Desk Software, helpdesk software, customer support software, customer service software, trouble ...
http://www.e11online.com/


Guide author
By Jason Agard
Management
User Rating
8.3
out of 10
How to find an information sharing and organization solution that works for you.
An estimated $73 billion will be spent on knowledge management software by U.S. businesses in this year alone, according to strategic advisory firm AMR Research. These companies know how vitally important it is that they are able to collect, store, organize, and disseminate vital business information, whether in the service of internal brainstorming, collaboration, or operational efficiency, or as part of customer service and ... Read more
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