Knowledge Management Software: Customer Support, Demo Available 

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Customer Relationship S/W
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Q-MATIC Corporation
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LivePerson™ Chat Support
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Buy Peachtree 2010
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Customer Mgmt Software
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.

Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
... web based Customer Support Solution - free demo & 30 day trial! ... The Novo Change Management Software facilitates Best Practice" processes and ... Our suite of Customer Support Software products includes: ... Perpetual license, annual subscription and hosted (Software as a Service) versions are available. ...
http://www.novosolutions.com/
PHPKB Knowledge Base Software - Knowledge Management System
PHPKB Script is a Knowledge Base Software developed in PHP & MySQL (Open Source) with ... you to run a 24/7 online customer support helpdesk solution. Free Online Demo! ... PHP Knowledge Base Software available for websites and intranets. ... Knowledge base content management (FAQ) and online customer support ...
http://www.knowledgebase-script.com/
Knowledge Management Software | Knowledge Base Software ...
Try Online Demo ... Knowledge Management Software - Interspire Knowledge Manager ... with an enterprise-grade knowledge base, reducing customer support, ...
http://www.interspire.com/knowledgemanager/
InQuira - Knowledge Management Software for Customer Support
InQuira offers knowledge management software that fuels exceptional customer service through both Web self-service and agent-assisted support channels.
http://www.inquira.com/
Knowledge Management Software | Knowledge Base Software ...
According to Ernst & Young consulting agency research, Knowledge Management Software usage enables up to 30% savings on customer support and increases up to ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge Management Software System - Knowledge Base Tools ...
Answer customer service questions from a single knowledge base - pull ... Instead, it's available on an affordable subscription basis. ... You can tailor our knowledge management software as a service to support ... CRM Demo View Salesforce CRM product demos and learn how CRM can help your business succeed. ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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