Knowledge Management Software: Customer Support, Desktop, Knowledge Database Search 

Home » Directory » Management » Knowledge Management » Software
Salesforce.com CRM
Easily Manage Customers & Contacts w/ Salesforce CRM. Free Demo!
www.salesforce.com/CRM
IT Service Management
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
Customer Service Software
Add Live Chat to Your Site. Improve Sales & Support. Free Trial!
www.Netop.com/Live-Guide
Customer Care Software
Web-based Customer Care. Request an Online Product Demo Now.
www.Parature.com/CustomerCare
PSA Software Solution
Streamline IT business processes. Integrate systems, grow profits.
www.ConnectWise.com/PSA
Desktop Management
Reap the Benefits of Next-Gen Desktop Virtualization. Free Trial!
Citrix.com/TryXenDesktop
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.

Web Listings
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software - Interspire Knowledge Manager ... or Intranet with an enterprise-grade knowledge base, reducing customer support, ... Interspire Knowledge Manager makes it easy for them to share, search, rate and print ...
http://www.interspire.com/knowledgemanager/
PHPKB Knowledge Base Software - Knowledge Management System
PHPKB is a powerful and robust knowledge management software solution for your business. ... A Knowledgebase is defined as a searchable database with answers to the questions. ... With Hundreds of options like RSS Feed Export, Advanced Search, ... Knowledge base content management (FAQ) and online customer support ...
http://www.knowledgebase-script.com/
Knowledgebase Software, Knowledge Management
Fully deployed enterpruse knowledge management solution ... simple agent interface—generating exceptional cost savings and ensuring customer loyalty. ... Efficient Networks technical support experienced a 34% decrease in support calls . ... over 100 languages can be supported by nGen Knowledgebase Enterprise Search. ...
http://www.knowledgebase.net/
InQuira - Knowledge Management Software for Customer Support
InQuira offers knowledge management software that fuels exceptional customer service through both Web self-service and agent-assisted support channels.
http://www.inquira.com/
Help Desk Software, Knowledge Base & Service Desk Software
The Novo Change Management Software facilitates Best Practice" processes and procedures for ... easy to use web based help desk, customer support and knowledge management solutions. ... Help Desk Software Search, Internet Help Desk ...
http://www.novosolutions.com/
Knowledge Management Software System - Knowledge Base Tools ...
Answer customer service questions from a single knowledge base - pull information ... knowledge management software keeps them on hold while agents search through ... You can tailor our knowledge management software as a service to support specific ... Customer Support Software · Database Application Development ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/


Find Local Results Near


What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

Popular Search Terms