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WebBoard Knowledge Base offers a community based knowledge management software platform for collecting and organizing a group's information and content. Collect, manage and search unlimited amounts of information, documents, photos, or other content. Enhance online support with sticky posts, FAQs, and search clouds. Secure document sharing and checkout system. Create self-evaluation and self-managing community with user feedback and rating system.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
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Dieselpoint Search is search and navigation software for enterprise data including document collections, databases, and XML. Dieselpoint has developed industry-leading advances in search technology, combining advanced full-text and linguistic techniques with high-performance data navigation to yield intuitive user interfaces not possible with other approaches. Typical applications include large-scale product catalogs, website search, document repositories, intranet search, and OEM software.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.
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Help Desk Software, Knowledge Base & Service Desk Software
Help Desk Software and Knowledge Base Software from NovoSolutions.com ... to use web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
Help Desk Software and Knowledge Base Software from NovoSolutions.com ... to use web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... integrates with Sales and Marketing automation, and knowledge management software. ...
http://www.soffront.com/
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... integrates with Sales and Marketing automation, and knowledge management software. ...
http://www.soffront.com/
Knowledge management software - Wikipedia, the free encyclopedia
Nov 13, 2008 ... Knowledge management software (KM Software) is a subset of Enterprise ... working in customer service or telephone support industries, ...
http://en.wikipedia.org/wiki/Knowledge_management_software
Nov 13, 2008 ... Knowledge management software (KM Software) is a subset of Enterprise ... working in customer service or telephone support industries, ...
http://en.wikipedia.org/wiki/Knowledge_management_software
Compliance Management Systems – Knowledge management system, Rule ...
Compliance management system Software for Knowledge management systems, Rule Based ... Red Rock Technology can now provide multiple levels of support and ...
http://www.easyrules.com/
Compliance management system Software for Knowledge management systems, Rule Based ... Red Rock Technology can now provide multiple levels of support and ...
http://www.easyrules.com/
Knowledge Management Articles and Software from Intranet Journal ...
Intranet Journal's guide to knowledge management, document management, ... over maintenance costs of open source software. [more Knowledge Management] ...
http://www.intranetjournal.com/km/
Intranet Journal's guide to knowledge management, document management, ... over maintenance costs of open source software. [more Knowledge Management] ...
http://www.intranetjournal.com/km/
Knowledge Management Software - Affordable web based Help Desk ...
Increase service desk productivity and customer support satisfaction with Web .... General Knowledge Base is an innovative knowledge management software ...
http://knowledge-management-software.qarchive.org/
Increase service desk productivity and customer support satisfaction with Web .... General Knowledge Base is an innovative knowledge management software ...
http://knowledge-management-software.qarchive.org/
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