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Knowledge Management Software: Customer Support, Employee Training, Customer Portals

Full Knowledge Management
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Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

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Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... is an effective training vehicle for new customer support staff, ...
http://www.parature.com/knowledge-management.aspx
Knowledge Management Software: search software, knowledge ...
Simple, effective, and affordable knowledge management software for .... customer support, customer web portal, lead management, human resources, help desk. ...
http://www.capterra.com/knowledge-management-software
Knowledge Management Software, Knowledge Management System from ...
Customer Service Management Software, Customer Support Suite ... Centralized & Retained Employee Knowledge: prevents knowledge from leaving when an employee ...
http://www.novosolutions.com/knowledge-management-software/
Open Directory - Reference: Knowledge Management: Software
Oct 20, 2008 ... Features a description of the software, customer support, and contact details. ... knowledge and document management and portal software. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Knowledge Management Software: search software - Software Finder ...
Knowledge Management Software Directory >> view resources ..... customer support , customer web portal, lead management, human resources, help desk. ...
http://software.forbes.com/knowledge-management-software
Knowledge Base Software
Knowledge Base is a Knowledge Management software that streamlines the entire ... Networks technical support experienced a 34% decrease in support calls." ...
http://www.knowledgebase.net/


Guide author
By Jason Agard
Management
User Rating
8.3
out of 10
How to find an information sharing and organization solution that works for you.
An estimated $73 billion will be spent on knowledge management software by U.S. businesses in this year alone, according to strategic advisory firm AMR Research. These companies know how vitally important it is that they are able to collect, store, organize, and disseminate vital business information, whether in the service of internal brainstorming, collaboration, or operational efficiency, or as part of customer service and ... Read more
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