Knowledge Management Software: Customer Support, Employee Training, Help Desk, Customer Portals 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... On-Demand Customer Service, Customer Support & Help Desk Software ... The knowledgebase is an effective training vehicle for new customer support staff, ...
http://www.parature.com/knowledge-management.aspx
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software - Interspire Knowledge Manager ... feedback loops help your staff improve knowledge items based on customer input ... to share knowledge, reduce customer support and cut staff training costs, including: ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software System - Knowledge Base Tools ...
Answer customer service questions from a single knowledge base - pull ... You can tailor our knowledge management software as a service to support ... community for CRM best practice guides, training, and discussions. ... CRM Demo View Salesforce CRM product demos and learn how CRM can help your business succeed. ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/
Knowledge Management Software: search software - Software Finder ...
Knowledge Management Software Directory >> view resources ... technology to assist customers as a live help desk employee would. .... Knowledge Base solution that includes self-service customer support, ... CRM, contact management, customer support, customer web portal, lead management, human resources, help desk. ...
http://software.forbes.com/knowledge-management-software
Open Directory - Reference: Knowledge Management: Software
Oct 15, 2009 ... companies to create and manage employee knowledge networks. ... Features a description of the software, customer support, ... TaskBlaster - Software being developed to share knowledge and provide task management and help desk solutions ... knowledge and document management and portal software. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Knowledge Management Software: search software, knowledge ...
Knowledge Management software. Free, interactive directory to quickly narrow your ... intelligence technology to assist customers as a live help desk employee would. .... Knowledge Base solution that includes self-service customer support, ... customer web portal, lead management, human resources, help desk. ...
http://www.capterra.com/knowledge-management-software


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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