Knowledge Management Software: Customer Support, Employee Training, Help Desk, Web Based 

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IT Service Management
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Management Training
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Customer Care Software
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www.Parature.com/CustomerCare
Business Management
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HiPo Identification
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Customer Support Software
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution ... 24/7 support; Launch self-service web help desk; Eliminate repeat support requests ... from web based knowledge base software without staff involvement. ... Reduce employee training time. Keep corporate knowledge integrity ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software - Interspire Knowledge Manager ... Reduce in-bound customer support. The web-based self help interface makes it easy ... to share knowledge, reduce customer support and cut staff training costs, including: ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... On-Demand Customer Service, Customer Support & Help Desk Software ... The knowledgebase is an effective training vehicle for new customer support staff, ... Desk Software | Online Customer Support Software | Web Based Help Desk Software ...
http://www.parature.com/knowledge-management.aspx
Knowledge Management Software System - Knowledge Base Tools ...
Answer customer service questions from a single knowledge base - pull ... You can tailor our knowledge management software as a service to support ... CRM Demo View Salesforce CRM product demos and learn how CRM can help your ... Web CRM The benefits of Web-based CRM include fast deployment and painless upgrades. ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/
Help Desk, Service Desk Software, and IT Asset Management Software
Help desk software, service desk software and IT asset management software solutions that enable ... Customer Support Manager / Director. Technician / Agent ...
http://www.numarasoftware.com/
Knowledge Management Software: search software - Software Finder ...
Knowledge Management Software Directory >> view resources ... technology to assist customers as a live help desk employee would. .... HelpDesk - Help Desk Software Suite. Web based customer service solution for your .... Lets you capture, analyze, and share knowledge from real-life projects, training or exercises. ...
http://software.forbes.com/knowledge-management-software


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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