Knowledge Management Software: Customer Support, Employee Training, Knowledge Database Search 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software - Interspire Knowledge Manager ... Interspire Knowledge Manager makes it easy for them to share, search, ... software to share knowledge, reduce customer support and cut staff training costs, including: ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution ... Management Software usage enables up to 30% savings on customer support and ... Reduce employee training time. Keep corporate knowledge integrity whenever ... or restore the whole database from the backup within application. ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge Management Software System - Knowledge Base Tools ...
Answer customer service questions from a single knowledge base - pull information ... traditional knowledge management software keeps them on hold while agents search ... You can tailor our knowledge management software as a service to support ... community for CRM best practice guides, training, and discussions. ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/
Knowledge Management Software: search software - Software Finder ...
Knowledge Management Software Directory >> view resources ... intelligence technology to assist customers as a live help desk employee would. .... Knowledge Base solution that includes self-service customer support, ... Lets you capture, analyze, and share knowledge from real-life projects, training or exercises. ...
http://software.forbes.com/knowledge-management-software
Knowledge Management Software, Knowledge Management System from ...
Our knowledge management software - the Novo Knowledge Base Enterprise Edition provides you ... Centralized Policies, Procedures and Employee Training for HR Managers ... Customer Support/Self Help for Customer Service Managers ... Basic and Advanced Knowledge Search: Ability to do a quick or advanced searching ...
http://www.novosolutions.com/knowledge-management-software/
Knowledge management - Wikipedia, the free encyclopedia
Furthermore, these knowledge management software tools have the advantage of using the ... systems and infrastructure to support knowledge management. ...
http://en.wikipedia.org/wiki/Knowledge_management


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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