Knowledge Management Software: Customer Support, Employee Training 

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Reveal Your Best Customer
Clarity reveals customer insights allowing you to provide more value.
www.ClearNewWorld.com
CompassVision
Surveys Report Customer Experience CompassVision Increases Loyalty
www.DiscoveryResearchGroup.com
Customer Relationship S/W
CRM software to improve customer service and convert prospects.
www.ACIconsulting.com/Customer
WE CARE® Customer Service
Training Targeted to Your Needs Delivered Onsite to Any Size Group
DavisMayoAssociates.com
Q-MATIC Corporation
Customer Flow Management & Queuing Solutions. Reduce Wait Times
www.q-matic.us
LivePerson™ Chat Support
Easy Affordable Live Chat Solution Free Upgrades. Download Free Trial!
Solutions.LivePerson.com/Live_Chat
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software - Interspire Knowledge Manager ... to share knowledge, reduce customer support and cut staff training costs, including: ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution ... Management Software usage enables up to 30% savings on customer support and ... Reduce employee training time. Keep corporate knowledge integrity ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... is an effective training vehicle for new customer support staff, ...
http://www.parature.com/knowledge-management.aspx
Knowledge Management Software System - Knowledge Base Tools ...
Answer customer service questions from a single knowledge base - pull ... You can tailor our knowledge management software as a service to support specific workflow ... community for CRM best practice guides, training, and discussions. ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/
Knowledge Management Software, Knowledge Management System from ...
Customer Service Management Software, Customer Support Suite ... for new and existing employees to acquire job knowledge faster, reducing training time ... Centralized & Retained Employee Knowledge: prevents knowledge from leaving when ...
http://www.novosolutions.com/knowledge-management-software/
Open Directory - Reference: Knowledge Management: Software
Oct 15, 2009 ... InQuira - Offers semantic search and knowledge management ... Features a description of the software, customer support, and contact details. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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