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Knowledge Management Software: Customer Support, Employee Training

Track Employee Training
User-friendly system to schedule, track & report employee training
www.Intelex.com/training
World's Most Popular LMS
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www.Learn.com
Track Employee Training
simple, cost effective see a demo
www.tmstrack.com
Knowledge Management
Web-Based Knowledge Management For Enterprises. CRM and CEM Solutions.
RightNow.com/Knowledge-Management
Training Tracking System
Track profiles, training courses and automatic employee testing
www.etq.com
Training Records Software
Best Value. Database to track employee training records
www.CAMASoftware.com

Web Listings
Knowledge Base Software, Knowledge Management Software and ...
Your knowledge base can also be integrated into your contact/support ... share knowledge, reduce customer support and cut staff training costs, including: ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software: search software, knowledge ...
Simple, effective, and affordable knowledge management software for small ... Knowledge Base solution that includes self-service customer support, ...
http://www.capterra.com/knowledge-management-software
Soffront Knowledge management - Knowledge base and self-help to ...
Customer Relationship Management (CRM) Software ... Soffront Knowledge Management for Customer/Employee Self Service provides a natural language ...
http://www.soffront.com/CRM/Products/KnowledgeManagement.asp
Knowledge Management: Knowledge Management Software, KM Software ...
Knowledge management software: High-quality customer service by infusing your customer ... Support agents of all levels with multiple access modes and roles ...
http://www.egain.com/products/knowledge_management.asp
Emerald FullText Article : Software systems support for knowledge ...
A complete software system for knowledge management should support all ..... A popular area of knowledge management is customer support and customer ...
http://www.emeraldinsight.com/Insight/viewContentItem.do?contentType=Article&hdActio...
Open Directory - Reference: Knowledge Management: Software
Features a description of the software, customer support, and contact details. ... Silent One - An Internet based Knowledge Management product that provides ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/


Guide author
By Jason Agard
Management
User Rating
8.3
out of 10
How to find an information sharing and organization solution that works for you.
An estimated $73 billion will be spent on knowledge management software by U.S. businesses in this year alone, according to strategic advisory firm AMR Research. These companies know how vitally important it is that they are able to collect, store, organize, and disseminate vital business information, whether in the service of internal brainstorming, collaboration, or operational efficiency, or as part of customer service and ... Read more



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