Knowledge Management Software: Customer Support, Help Desk, Article Publishing and Editing, Customer Portals 

Home » Directory » Management » Knowledge Management » Software
Help Desk & Asset Mgmt
Out of the box and web-based help desk solutions from Numara Software
www.NumaraSoftware.com
Customer Service Software
Empower Service. Turn Cross-Sell & Up-Sell Opportunities into Revenue.
www.systematicainc.com
Help Desk Support Software
Integrated web-based service desk. Bill time, track tickets. See demo!
www.ConnectWise.com
Help Desk Managers
Learn Help Desk Strategies 3-Day Course/$1895 | Includes Exam
www.ThinkHDI.com/training
IT Help Desk Alternative
Appliance-Based Help Desk Costs Less, Easy to Use. Watch Video Now.
KACE.com/Watch-Help-Desk-Video
Tech Support Call Center
After Hours, Overflow & 24 X 7 CALEA... Affordable & Certified
www.KitSupport.com
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Software Download: Knowledge Management
Self-Service Portal Reduce call volumes with a Web-based self service portal ... GeneralKB is an innovative Knowledge Management software allowing an .... including image management and editing with over 30 image tools. ... AJAX/PHP web based help desk and customer support solution with Ticket and Email management, ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
Open Directory - Computers: Software: Internet: Site Management ...
CentricMinds - Provides content and knowledge management solutions that enable business users to design ... DASAT - Content management software with multilingual support. ... EPiServer AB - Swedish developer of content management and portal solutions. ..... customer relationship management and e-commerce solutions. ...
http://www.dmoz.org/Computers/Software/Internet/Site_Management/Content_Management/
Call Center, Bug Tracking and Project Management Tools for Linux
The knowledge base can be used by customer support personnel to find answers to ... Help-Desk Management/Call Tracking: Most Help-Desk Management systems are similar ..... Linking and embedding is automated, thus simplifying the editing. ..... CRM: Customer Relationship Management. Software that tracks customers. ...
http://linas.org/linux/pm.html
From Knowledge Management Concepts toward Software Engineering ...
Knowledge portals help disseminating knowledge captured in electronic form. Portals support sharing of ... of experience the customer needs to apply in his operative context. .... editing, and publishing. Automatic. Characterisation (Ac ) .... Rus, I., Lindvall M.: Knowledge Management in Software Engineering. IEEE ...
http://www.springerlink.com/index/6be20qeg9f4ylx1t.pdf
InQuira Information Manager - Comprehensive Knowledge Management ...
... editing, review, and publishing capabilities that support the entire information ... InQuira's knowledge management software enables organizations to ensure content is ... leverage these communities to resolve customer support issues, ... and knowledge management software into a comprehensive knowledge portal. ...
http://www.inquira.com/products_manager.asp
Google Directory - Computers > Software > Internet > Site ...
Content Server includes knowledge management, competitive intelligence, library, ..... Web content and project management software for ecommerce, web portals and ... customer relationship management and e-commerce solutions. ..... Providing clever content management and publishing solutions for the online business. ...
http://www.google.com/Top/Computers/Software/Internet/Site_Management/Content_Manage...


Find Local Results Near


What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

Popular Search Terms