Knowledge Management Software: Customer Support, Help Desk, Article Publishing and Editing, Knowledge Database Search 

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Help Desk Software
Help desk software and service desk solutions. Free Trial Today!
www.NumaraSoftware.com
Help Desk Software
Integrated web-based service desk. Bill time, track tickets. See demo!
www.ConnectWise.com
Reveal Your Best Customer
Clarity reveals customer insights allowing you to provide more value.
www.ClearNewWorld.com
Salesforce.com CRM
Easily Manage Customers & Contacts w/ Salesforce CRM. Free Demo!
www.salesforce.com/CRM
Customer Care Software
Web-based Customer Care. Request an Online Product Demo Now.
www.Parature.com/CustomerCare
Pitney Document Solutions
Scan, Store & Retrieve Critical Documents Quickly & Easily
www.pb.com/docimaging
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Software Download: Knowledge Management
7. opened database that users can add personal knowledge to it. ... GeneralKB is an innovative Knowledge Management software allowing an easy and .... including image management and editing with over 30 image tools. ... AJAX/PHP web based help desk and customer support solution with Ticket and Email management, ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
Industry leading knowledge management software updated. New online ...
May 7, 2009 ... Knowledge management software solution and FAQ software for articles creation and management. ... Publishing of certain category with or without subcategories ... With the help of custom fields in Knowledge Base Manager Pro you can: .... We added new group operations for article editing: ...
http://www.web-site-scripts.com/blog/announces/2009/05/industry-leading-knowledge-ma...
BMC Remedy Knowledge Management
Further, support analysts can capture, create and submit knowledge ... powerful knowledge content search engine that reduces IT Help Desk costs, ... Remedy Knowledge Management provides a framework for creating, publishing, reviewing, and ... BMC Remedy Knowledge Management Console. BMC, BMC Software, and the BMC ...
http://documents.bmc.com/products/documents/96/18/99618/99618.pdf
phpkb Professional - Knowledge Base Management Software by Chadha ...
... phpkb knowledge base management system is a complete article dashboard ... The Anoetic EzFAQ is a simple knowledge base management script which ... Universal FAQ Manager is knowledge base software, customer support ... Live chat and help desk software to handle all of your site's customer support from one place ...
http://www.vclcomponents.com/PHP/FAQ_and_Knowledge_Base/phpkb_Professional___Knowled...
Open Directory - Computers: Software: Internet: Site Management ...
Oct 24, 2009 ... CentricMinds - Provides content and knowledge management solutions that enable ... DASAT - Content management software with multilingual support. .... Iosphere Web Manager - Find web management and HTML editing software. ..... TiBA Solutions - iUtilities Content Management and Publishing System is ...
http://www.dmoz.org/Computers/Software/Internet/Site_Management/Content_Management/
Call Center, Bug Tracking and Project Management Tools for Linux
The knowledge base can be used by customer support personnel to find answers to ... Help-Desk Management/Call Tracking: Most Help-Desk Management systems are similar ..... Linking and embedding is automated, thus simplifying the editing. ..... CRM: Customer Relationship Management. Software that tracks customers. ...
http://linas.org/linux/pm.html


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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