Knowledge Management Software: Customer Support, Help Desk, Article Publishing and Editing, Multiple Licenses 

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Help Desk & Asset Mgmt
Out of the box and web-based help desk solutions from Numara Software
www.NumaraSoftware.com
Salesforce.com CRM
Easily Manage Customers & Contacts w/ Salesforce CRM. Free Demo!
www.salesforce.com/CRM
Help Desk Support Software
Integrated web-based service desk. Bill time, track tickets. See demo!
www.ConnectWise.com
Customer Service Software
Empower CSR's to effectively manage all customer interactions
www.systematicainc.com
IT Help Desk Alternative
Appliance-Based Help Desk Costs Less, Easy to Use. Watch Video Now.
KACE.com/Watch-Help-Desk-Video
Customer support software
Interactive Audio, Video & Chat Customer Service & Support Solution
www.Netop.com/Live-Guide
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

Web Listings
Software Download: Knowledge Management
Assistum Knowledge Editor Personal Edition | License: Shareware | .... GeneralKB is an innovative Knowledge Management software allowing an easy and .... including image management and editing with over 30 image tools. ... AJAX/PHP web based help desk and customer support solution with Ticket and Email management, ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
Hosted Knowledge Base Service | Hosted Knowledge Management ...
Knowledge Management Service for your knowledge base hosting. ... Hosted Knowledge Base Service. Best Help Desk Software for Customer ... Add images, flash and media; Unlimited attachments; Scheduled publishing; Version history with comparison; Manual and auto related articles; Simultaneous editing prevention ...
http://www.web-site-scripts.com/hosted-knowledge-base-service
Call Center, Bug Tracking and Project Management Tools for Linux
The knowledge base can be used by customer support personnel to find answers to ... Help-Desk Management/Call Tracking: Most Help-Desk Management systems are similar to .... Basic license categories include Free Software (GPL License), ...... CRM: Customer Relationship Management. Software that tracks customers. ...
http://linas.org/linux/pm.html
Open Directory - Computers: Software: Internet: Site Management ...
Oct 24, 2009 ... CentricMinds - Provides content and knowledge management ... DASAT - Content management software with multilingual support. ... eGrasp - WYSIWYG editing, secure access for multiple content editors, .... Profium - Profium develops and licenses semantic content management software built on the 2nd ...
http://www.dmoz.org/Computers/Software/Internet/Site_Management/Content_Management/
Collaborative software - Wikipedia, the free encyclopedia
Please help improve this article by adding citations to reliable sources. .... Additionally, collaborative software should support project management functions ... Collaborative software provides areas that support multi-user editing with .... collaborative management of tasks and documents within a knowledge-based ...
http://en.wikipedia.org/wiki/Collaborative_software
InstantKB.NET - knowledgebase software, helpdesk sofrware ...
Customize the forms used to collect knowledge within InstantKB. ... workflows used by your staff members when adding or editing content within your tab. ... field types ensures you can easily capture unique knowledge & article meta data. ... NET updates from your My Licenses page. If you purchased your 1.3 license ...
http://www.instantasp.co.uk/Products/InstantKB/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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