Knowledge Management Software: Customer Support, Help Desk, Article Publishing and Editing 

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Service Desk Software
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Customer Service Software
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Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Industry leading knowledge management software updated. New online ...
May 7, 2009 ... Knowledge management software solution and FAQ software for articles creation and ... Publishing of certain category with or without subcategories .... We added new group operations for article editing: .... Wiki Software | Business Knowledge Management | Help Desk Software for Customer Support ...
http://www.web-site-scripts.com/blog/announces/2009/05/industry-leading-knowledge-ma...
Software Download: Knowledge Management
GeneralKB is an innovative Knowledge Management software allowing an .... It integrates all applications for creating, publishing and updating in a single user interface - including image management and editing with over 30 image tools . ... help desk and customer support solution with Ticket and Email management, ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
BMC Remedy Knowledge Management
support costs while improving end-user efficiency and customer satisfaction. ... Remedy Knowledge Management provides a framework for creating, publishing, reviewing, ... Management reduces help desk cost by allowing help desk analysts to ... BMC Remedy Knowledge Management Console. BMC, BMC Software, and the BMC ...
http://documents.bmc.com/products/documents/96/18/99618/99618.pdf
Top 7 Knowledge Management Software
Jan 26, 2009 ... Confluence Enterprise Wiki / 154 / Unlimited / single article / + / Windows, Linux, Max OS / N/D / + / $600 – $8 000 ... FAQ Support / 48 / 1 / Knowledge base / - / Web / N/D / - / $75 – $399 ... Customer Relationship Management - Software Review ... How Help Desk Software Will Benefit Your Business ...
http://www.articlesbase.com/software-articles/top-7-knowledge-management-software-73...
Our Company: Online Customer Support Software - On Demand Customer ...
IT helpdesk and change management software. Web Publishing Software Word like web publishing system for editing websites. CRM and ACT Software ... Help Desk SysAid is a suite of web-based IT management software tools. Information organizer software. Freeform text knowledge base using keywords to quickly locate ...
http://www.parature.com/resources/software3.html
Open Directory - Computers: Software: Internet: Site Management ...
CentricMinds - Provides content and knowledge management solutions that enable business users to ... DASAT - Content management software with multilingual support. ... GOSS - Enterprise content management solutions providing WYSIWYG editing, .... Projectsomewhere - Providing clever content management and publishing ...
http://www.dmoz.org/Computers/Software/Internet/Site_Management/Content_Management/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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