Knowledge Management Software: Customer Support, Help Desk, Article Publishing and Editing 

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Help Desk & Asset Mgmt
Out of the box and web-based help desk solutions from Numara Software
www.NumaraSoftware.com
Salesforce.com CRM
Easily Manage Customers & Contacts w/ Salesforce CRM. Free Demo!
www.salesforce.com/CRM
Help Desk Support
New York City Based IT Consultants Complete IT & Desktop Support.
www.MarathonConsulting.com
IT Self Service Software
Reduce IT support cost by allowing users to find their own solutions.
www.RightAnswers.com
Interactive Customer Chat
Audio & Video Service & Support Solution. Try Live Guide Now!
www.Netop.com/Live-Guide
IT Help Desk Alternative
Appliance-Based Help Desk Costs Less, Easy to Use. Watch Video Now.
KACE.com/Watch-Help-Desk-Video
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

Web Listings
Industry leading knowledge management software updated. New online ...
May 7, 2009 ... Knowledge management software solution and FAQ software for articles creation and ... Publishing of certain category with or without subcategories .... We added new group operations for article editing: .... Wiki Software | Business Knowledge Management | Help Desk Software for Customer Support ...
http://www.web-site-scripts.com/blog/announces/2009/05/industry-leading-knowledge-ma...
Help Desk Software | IT Support Desk | PHP HelpDesk Software for ...
Powerful Self-service Help Desk and Knowledge Base Software ... WSS Helpdesk Software drastically reduces in-bound customer support and ... WYSIWYG editing; Drag-n-drop category management; Drafts and auto-saving ... RSS Syndication for anything; Print an article function ... Publishing and Information Sharing ...
http://www.web-site-scripts.com/help-desk-software
Software Download: Knowledge Management
GeneralKB is an innovative Knowledge Management software allowing an .... It integrates all applications for creating, publishing and updating in a single user interface - including image management and editing with over 30 image tools . ... help desk and customer support solution with Ticket and Email management, ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
BMC Remedy Knowledge Management
support costs while improving end-user efficiency and customer satisfaction. ... Remedy Knowledge Management provides a framework for creating, publishing, reviewing, ... Management reduces help desk cost by allowing help desk analysts to ... BMC Remedy Knowledge Management Console. BMC, BMC Software, and the BMC ...
http://documents.bmc.com/products/documents/96/18/99618/99618.pdf
Our Company: Online Customer Support Software - On Demand Customer ...
IT helpdesk and change management software. Web Publishing Software Word like web publishing system for editing websites. CRM and ACT Software ... Help Desk SysAid is a suite of web-based IT management software tools. Information organizer software. Freeform text knowledge base using keywords to quickly locate ...
http://www.parature.com/resources/software3.html
Open Directory - Computers: Software: Internet: Site Management ...
CentricMinds - Provides content and knowledge management solutions that enable business users to ... DASAT - Content management software with multilingual support. ... GOSS - Enterprise content management solutions providing WYSIWYG editing, .... Projectsomewhere - Providing clever content management and publishing ...
http://www.dmoz.org/Computers/Software/Internet/Site_Management/Content_Management/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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