Knowledge Management Software: Customer Support, Help Desk, Customer Portals 

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LiveTime Service Manager
Open standards, Web 2.0, ITIL Service Management Software
www.livetime.com
Help Desk Software
Integrated web-based service desk. Bill time, track tickets. See demo!
www.ConnectWise.com
Salesforce.com CRM
Easily Manage Customers & Contacts w/ Salesforce CRM. Free Demo!
www.salesforce.com/CRM
Marathon Consulting Llc
Customized IT Solutions For Your Unique Business Demands- Call Today
www.MarathonConsulting.com
IT Help Desk Alternative
Appliance-Based Help Desk Costs Less, Easy to Use. Watch Video Now.
KACE.com/Watch-Help-Desk-Video
Service Desk Software
150+ Help Desk Software Options Compare the Top 3 For You
www.capterra.com/help-desk-software
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

Web Listings
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... customer service, knowledge base, order processing, help desk, ... portals for self- service, chat, forums; Manage sales orders, help desk, ... Integrate with Marketing Automation, Customer Support and Order Management for a complete CRM solution. ...
http://www.soffront.com/
Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... On-Demand Customer Service, Customer Support & Help Desk Software ... management software is the first place where customers go on the Parature Portal to ...
http://www.parature.com/knowledge-management.aspx
Help Desk Software by Web Help Desk
Asset Management. Manage both hardware & software and the clients they are assigned ... Knowledge base functionality is built into the Web Help Desk software, ... requests by technicians and administrators. Customer Support Portal Icon ...
http://www.webhelpdesk.com/
Knowledge Management Software System - Knowledge Base Tools ...
You can tailor our knowledge management software as a service to support specific ... management and tracking features help improve customer satisfaction . ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/
Knowledge Management Software: search software, knowledge ...
Knowledge Management software. Free, interactive directory to quickly narrow your choices and ... Knowledge Base solution that includes self-service customer support, ... customer web portal, lead management, human resources, help desk. ...
http://www.capterra.com/knowledge-management-software
Open Directory - Reference: Knowledge Management: Software
Features a description of the software, customer support, ... to share knowledge and provide task management and help desk solutions over the Internet. ... of Internet-based knowledge and document management and portal software. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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