Knowledge Management Software: Customer Support, Help Desk, Desktop, Article Publishing and Editing 

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Help Desk Support
Get award winning Help Desk Support from Numara Software-Free Trial!
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Customer Care Software
Web-based Customer Care. Request an Online Product Demo Now.
www.Parature.com/CustomerCare
Help Desk Support Software
Integrated web-based service desk. Bill time, track tickets. See demo!
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Salesforce.com CRM
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LexisNexis Legal Tools
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IT Help Desk Alternative
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Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Industry leading knowledge management software updated. New online ...
May 7, 2009 ... Knowledge management software solution and FAQ software for articles creation and management. ... Publishing of certain category with or without subcategories ... With the help of custom fields in Knowledge Base Manager Pro you can: .... We added new group operations for article editing: ...
http://www.web-site-scripts.com/blog/announces/2009/05/industry-leading-knowledge-ma...
Software Download: Knowledge Management
GeneralKB is an innovative Knowledge Management software allowing an easy and .... The page editor is as easy as desktop publishing. ... AJAX/PHP web based help desk and customer support solution with Ticket and Email management, ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
BMC Remedy Knowledge Management
support costs while improving end-user efficiency and customer satisfaction. ... powerful knowledge content search engine that reduces IT Help Desk costs, ... Remedy Knowledge Management provides a framework for creating, publishing, ... BMC Remedy Knowledge Management Console. BMC, BMC Software, and the BMC ...
http://documents.bmc.com/products/documents/96/18/99618/99618.pdf
From Knowledge Management Concepts toward Software Engineering ...
ers; to help software organisations to select the most appropriate set of methods and ..... engineering practices to support three knowledge management tasks: knowledge cap- .... editing, and publishing. Automatic. Characterisation (Ac) .... Rus, I., Lindvall M.: Knowledge Management in Software Engineering. IEEE ...
http://www.springerlink.com/index/6be20qeg9f4ylx1t.pdf
Collaborative software - Wikipedia, the free encyclopedia
Please help improve this article by adding citations to reliable sources. ... Additionally, collaborative software should support project management functions , ... Collaborative software provides areas that support multi-user editing with .... collaborative management of tasks and documents within a knowledge-based ...
http://en.wikipedia.org/wiki/Collaborative_software
phpkb Professional - Knowledge Base Management Software by Chadha ...
... phpkb knowledge base management system is a complete article dashboard ... The Anoetic EzFAQ is a simple knowledge base management script which ... Universal FAQ Manager is knowledge base software, customer support ... Live chat and help desk software to handle all of your site's customer support from one place ...
http://www.vclcomponents.com/PHP/FAQ_and_Knowledge_Base/phpkb_Professional___Knowled...


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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