Knowledge Management Software: Customer Support, Help Desk, Desktop, Customer Portals 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... marketing automation, customer service, knowledge base, order processing, help desk, ...
http://www.soffront.com/
Knowledge Management Software System - Knowledge Base Tools ...
Answer customer service questions from a single knowledge base - pull ... a customer portal where you can publish your entire knowledge base, ... You can tailor our knowledge management software as a service to support ... CRM Demo View Salesforce CRM product demos and learn how CRM can help your business succeed. ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/
Knowledgebase Software, Knowledge Management
Fully deployed enterpruse knowledge management solution ... mode and to agents through a flexible portal within a simple agent interface—generating exceptional cost savings and ensuring customer loyalty. ... after the KB launch, Efficient Networks technical support experienced a 34% decrease in support calls." ...
http://www.knowledgebase.net/
Knowledge Management Software: search software, knowledge ...
Knowledge Management software. Free, interactive directory to quickly ... Intelligent agent software for data mining, monitoring, and extraction from web, desktop and .... Knowledge Base solution that includes self-service customer support, ... customer web portal, lead management, human resources, help desk. ...
http://www.capterra.com/knowledge-management-software
Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... On-Demand Customer Service, Customer Support & Help Desk Software ... management software is the first place where customers go on the Parature Portal to ...
http://www.parature.com/knowledge-management.aspx
Knowledge Management Software: search software - Software Finder ...
Knowledge Management Software Directory >> view resources .... Intelligent agent software for data mining, monitoring, and extraction from web, desktop and enterprise .... Knowledge Base solution that includes self-service customer support, ... customer web portal, lead management, human resources, help desk. ...
http://software.forbes.com/knowledge-management-software


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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