Knowledge Management Software: Customer Support, Help Desk, Knowledge Database Search, Role Management 

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Help Desk Software
Integrated web-based service desk. Bill time, track tickets. See demo!
www.ConnectWise.com
Customer Care Software
Web-based Customer Care. Request an Online Product Demo Now.
www.Parature.com/CustomerCare
Help Desk Managers
Learn Help Desk Strategies 3-Day Course/$1895 | Includes Exam
www.ThinkHDI.com/training
Customer Service Software
Gold Certified Southern California CRM Solution Specialists
www.systematicainc.com
Salesforce.com CRM
Easily Manage Customers & Contacts w/ Salesforce CRM. Free Demo!
www.salesforce.com/CRM
IT Help Desk Alternative
Appliance-Based Help Desk Costs Less, Easy to Use. Watch Video Now.
KACE.com/Watch-Help-Desk-Video
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
The Novo Change Management Software facilitates Best Practice" processes and ... easy to use web based help desk, customer support and knowledge management solutions. ... Help Desk Software Search, Internet Help Desk. Help Desk Software ...
http://www.novosolutions.com/
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software - Interspire Knowledge Manager ... with an enterprise-grade knowledge base, reducing customer support, ... sign on (SSO) support; Popular search terms make it easy to find help fast; and many more features ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution – manage ... Launch self-service web help desk; Eliminate repeat support requests ... Management Software usage enables up to 30% savings on customer support and ... or restore the whole database from the backup within application. ...
http://www.web-site-scripts.com/knowledge-management/overview.html
InQuira - Knowledge Management Software for Customer Support
InQuira offers knowledge management software that fuels exceptional customer service through both Web self-service and agent-assisted support channels.
http://www.inquira.com/
PHPKB Knowledge Base Software - Knowledge Management System
PHPKB is a powerful and robust knowledge management software solution ... run a complete online customer support help desk solution with unlimited categories and subcategories. A Knowledgebase is defined as a searchable database with answers to the ... With Hundreds of options like RSS Feed Export, Advanced Search, ...
http://www.knowledgebase-script.com/
Knowledge Management Software System - Knowledge Base Tools ...
Answer customer service questions from a single knowledge base - pull information ... Our knowledge management system has advanced search capabilities that help agents and ... You can tailor our knowledge management software as a service to support ... Customer Support Software · Database Application Development ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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