Knowledge Management Software: Customer Support, Help Desk, Knowledge Database Search 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
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Help Desk Software, Knowledge Base & Service Desk Software
Help Desk Software and Knowledge Base Software from NovoSolutions.com ... provider of scalable, easy to use web based help desk, customer support and knowledge management solutions. ... Help Desk Software Search, Internet Help Desk ...
http://www.novosolutions.com/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution – manage ... Launch self-service web help desk; Eliminate repeat support requests ... Management Software usage enables up to 30% savings on customer support and ... or restore the whole database from the backup within application. ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software - Interspire Knowledge Manager ... with an enterprise-grade knowledge base, reducing customer support, ... sign on (SSO) support; Popular search terms make it easy to find help fast; and many more features ...
http://www.interspire.com/knowledgemanager/
PHPKB Knowledge Base Software - Knowledge Management System
PHPKB is a powerful and robust knowledge management software solution ... run a complete online customer support help desk solution with unlimited categories and subcategories. A Knowledgebase is defined as a searchable database with answers to the ... With Hundreds of options like RSS Feed Export, Advanced Search, ...
http://www.knowledgebase-script.com/
KNOVA Software, Inc.
KNOVA Knowledge Management - Intelligent Customer Experience solutions. ... Contact Center. Self-Service. Peer Support. Guided Search. CUSTOMER. EXPERIENCE ...
http://www.knova.com/
Microsoft Support
The Microsoft Help and Support home page is your portal to help and support ... for your Microsoft software · Get help at the Visual Studio Solution Center ... Search for solutions using the Advanced Knowledge Base Search · Get help at ...
http://support.microsoft.com/


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What WorksTM for Management

Using Knowledge Management Software

 By Apryl Beverly
Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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