Help Desk Management
Integrated web-based service desk. Bill time, track tickets. See demo!
www.ConnectWise.com
Integrated web-based service desk. Bill time, track tickets. See demo!
www.ConnectWise.com
Help Desk Management
Help desk software and IT service management solutions. Free Trial!
www.NumaraSoftware.com
Help desk software and IT service management solutions. Free Trial!
www.NumaraSoftware.com
First Call Resolution
Resources for increasing your FCR White papers, case studies and more
www.enkata.com
Resources for increasing your FCR White papers, case studies and more
www.enkata.com
LivePerson™ Chat Support
Live Chat Solutions For Businesses. Increase Online Sales. Free Trial!
www.LivePerson.com/Live_Chat
Live Chat Solutions For Businesses. Increase Online Sales. Free Trial!
www.LivePerson.com/Live_Chat
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Learn More:
Test Drive KMPhaseWare KM
EnterpriseWizard is a top web-based automation solution for knowledge management and business process management. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
The Novo Change Management Software facilitates Best Practice" processes and ... web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
The Novo Change Management Software facilitates Best Practice" processes and ... web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution ... Launch self-service web help desk; Eliminate repeat support requests ... Management Software usage enables up to 30% savings on customer support and ...
http://www.web-site-scripts.com/knowledge-management/overview.html
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution ... Launch self-service web help desk; Eliminate repeat support requests ... Management Software usage enables up to 30% savings on customer support and ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... marketing automation, customer service, knowledge base, order processing, help desk, ...
http://www.soffront.com/
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... marketing automation, customer service, knowledge base, order processing, help desk, ...
http://www.soffront.com/
KNOVA Software, Inc.
Consona™ CRM and QlikView Join Up To Create Knowledge Management Analytics ... forums and help desk applications automates the most critical part of customer service ... the way companies approach assisted and unassisted customer support. ... KNOVA Knowledge Management - Intelligent Customer Experience solutions. ...
http://www.knova.com/
Consona™ CRM and QlikView Join Up To Create Knowledge Management Analytics ... forums and help desk applications automates the most critical part of customer service ... the way companies approach assisted and unassisted customer support. ... KNOVA Knowledge Management - Intelligent Customer Experience solutions. ...
http://www.knova.com/
Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... On-Demand Customer Service, Customer Support & Help Desk Software ...
http://www.parature.com/knowledge-management.aspx
Knowledge Management. Customer Service Software Products from Parature Inc. ... On-Demand Customer Service, Customer Support & Help Desk Software ...
http://www.parature.com/knowledge-management.aspx
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software - Interspire Knowledge Manager ... Reduce in-bound customer support. The web-based self help interface makes it easy for ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software - Interspire Knowledge Manager ... Reduce in-bound customer support. The web-based self help interface makes it easy for ...
http://www.interspire.com/knowledgemanager/
