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Knowledge Management Software: Customer Support, Help Desk, Role Management

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WebBoard Knowledge Base offers a community based knowledge management software platform for collecting and organizing a group's information and content. Collect, manage and search unlimited amounts of information, documents, photos, or other content. Enhance online support with sticky posts, FAQs, and search clouds. Secure document sharing and checkout system. Create self-evaluation and self-managing community with user feedback and rating system.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

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Help Desk Software, Knowledge Base & Service Desk Software
Help Desk Software and Knowledge Base Software from NovoSolutions.com ... to use web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
KNOVA Software - Knowledge Management for the contact center, web ...
Knowledge-empowered self-service, contact center, and peer support applications ... KNOVA Knowledge Management - Intelligent Customer Experience solutions. ...
http://www.knova.com/
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... marketing automation, customer service, knowledge base, order processing, help desk, ...
http://www.soffront.com/
Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... On-Demand Customer Service, Customer Support & Help Desk Software ...
http://www.parature.com/knowledge-management.aspx
Knowledge Management Software: search software, knowledge ...
IssueTrak - Help Desk & Knowledge Base Software. 100% Web based Help Desk software, Customer Support Desk software, Asset Management Software and Issue ...
http://www.capterra.com/knowledge-management-software
Open Directory - Reference: Knowledge Management: Software
Oct 20, 2008 ... TaskBlaster - Software being developed to share knowledge and provide task management and help desk solutions over the Internet. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/


Guide author
By Jason Agard
Management
User Rating
8.3
out of 10
How to find an information sharing and organization solution that works for you.
An estimated $73 billion will be spent on knowledge management software by U.S. businesses in this year alone, according to strategic advisory firm AMR Research. These companies know how vitally important it is that they are able to collect, store, organize, and disseminate vital business information, whether in the service of internal brainstorming, collaboration, or operational efficiency, or as part of customer service and ... Read more
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