Knowledge Management Software: Customer Support, Help Desk, Vendor Management, Desktop 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Read More on website
Learn More: Test Drive KMPhaseWare KM

Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
The Novo Change Management Software facilitates Best Practice" processes and ... web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
KNOVA Software, Inc.
Consona Corporation Unveils Knowledge Driven Support Solution at Customer Conference ... and help desk applications automates the most critical part of customer ... KNOVA Knowledge Management - Intelligent Customer Experience solutions. ...
http://www.knova.com/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution ... Launch self-service web help desk; Eliminate repeat support requests ...
http://www.web-site-scripts.com/knowledge-management/overview.html
PHPKB Knowledge Base Software - Knowledge Management System
PHPKB is a powerful and robust knowledge management software solution for ... can run a complete online customer support help desk solution with unlimited ...
http://www.knowledgebase-script.com/
Help Desk, Service Desk Software, and IT Asset Management Software
Help desk software, service desk software and IT asset management software solutions that enable ... Customer Support Manager / Director. Technician / Agent ...
http://www.numarasoftware.com/
Knowledge Management Software System - Knowledge Base Tools ...
When self-service users file support cases, our knowledge management software as a service can automatically present related solutions to help solve their ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/


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What WorksTM for Management

Using Knowledge Management Software

 By Apryl Beverly
Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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