Knowledge Management Software: Customer Support, Help Desk, Vendor Management, Role Management 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
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Learn More: Test Drive KMPhaseWare KM

Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
The Novo Change Management Software facilitates Best Practice" processes and ... web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution ... Launch self-service web help desk; Eliminate repeat support requests ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... customer service, knowledge base, order processing, help desk, defect tracking, project management ... Customer Support and Order Management for a complete CRM solution . ...
http://www.soffront.com/
KNOVA Software, Inc.
Consona™ CRM and QlikView Join Up To Create Knowledge Management Analytics ... Consona Corporation Unveils Knowledge Driven Support Solution at Customer Conference ... and help desk applications automates the most critical part of customer ... KNOVA Knowledge Management - Intelligent Customer Experience solutions. ...
http://www.knova.com/
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software - Interspire Knowledge Manager ... Built-in feedback loops help your staff improve knowledge items based on customer input ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... On-Demand Customer Service, Customer Support & Help Desk Software ...
http://www.parature.com/knowledge-management.aspx


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What WorksTM for Management

Using Knowledge Management Software

 By Apryl Beverly
Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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