Knowledge Management Software: Customer Support, Help Desk 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Read More on website
Learn More: Test Drive KMPhaseWare KM

Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
Help Desk Software and Knowledge Base Software from NovoSolutions.com ... to use web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... marketing automation, customer service, knowledge base, order processing, help desk, ...
http://www.soffront.com/
Help Desk Software, Customer Support & Customer Service Software ...
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software.
http://www.parature.com/
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution ... Launch self-service web help desk; Eliminate repeat support requests ... Management Software usage enables up to 30% savings on customer support and ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Help Desk, Service Desk Software, and IT Asset Management Software
Help desk software, service desk software and IT asset management software solutions that enable ... Customer Support Manager / Director. Technician / Agent ...
http://www.numarasoftware.com/
KNOVA Software, Inc.
KNOVA Knowledge Management - Intelligent Customer Experience solutions. ... customer support cases,. not just tracking them. INTELLIGENT. CUSTOMER ...
http://www.knova.com/


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What WorksTM for Management

Using Knowledge Management Software

 By Apryl Beverly
Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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