Knowledge Management Software: Customer Support, Multiple Licenses 

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Customer Relationship S/W
CRM software to improve customer service and convert prospects.
www.ACIconsulting.com/Customer
Q-MATIC Corporation
Customer Flow Management & Queuing Solutions. Reduce Wait Times
www.q-matic.us
LivePerson™ Chat Support
Affordable Award-Winning Business Chat Solutions Download Free Trial!
Solutions.LivePerson.com/Live_Chat
Peachtree By Sage
Accounting Solution Supporting Up To 40 Users! Free Trial Available.
www.Peachtree.com
Easy Customer Manager
Organize your contacts, track sales leads, generate reports
www.LessAnnoyingSoftware.com
Customer Mgmt Software
Compare 200+ CRM Options. Find your Best Fit, Fast!
www.capterra.com/CRM-Software
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.

Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
The Novo Change Management Software facilitates Best Practice" processes ... Our suite of Customer Support Software products includes: ... Perpetual license, annual subscription and hosted (Software as a Service) versions are available. ...
http://www.novosolutions.com/
PHPKB Knowledge Base Software - Knowledge Management System
Plus, it's reasonably priced for a lifetime license – you'll never have to pay any ... Now your Knowledge Base Software can work in multiple languages like Spanish, ... Knowledge base content management (FAQ) and online customer support ...
http://www.knowledgebase-script.com/
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... marketing automation, customer service, knowledge base, order processing, help desk, ... I also liked that Soffront provided floating licenses, because it gives us more for our money” ... Customer Support Software · Partner Management ...
http://www.soffront.com/
Knowledge Management Software Information on GlobalSpec
Knowledge management software (KM) is used to manage the way that ... software licenses and offer access from multiple workstations. ... Knowledge Management | Help Desk Software | Online Customer Support Software | Web Based Help ...
http://www.globalspec.com/LearnMore/Industrial_Engineering_Software/Content_Knowledg...
Management Software - HP OpenView technical support
HP OpenView Technical Support for internet management software products. ... Save time performing searches by accessing our knowledge base for technical ... Contract info, E-mail notification, Enhancement rqst, FAQ's, Licensing tools ...
http://h20230.www2.hp.com/
BMC Remedy IT Service Management Suite - BMC Software
Reduce complexity and make customer support, change, asset, and request management a ... through embedded problem and knowledge management processes; Reduce IT support ... BMC Remedy Asset Configuration & Software License Management ...
http://www.remedy.com/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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