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WebBoard Knowledge Base offers a community based knowledge management software platform for collecting and organizing a group's information and content. Collect, manage and search unlimited amounts of information, documents, photos, or other content. Enhance online support with sticky posts, FAQs, and search clouds. Secure document sharing and checkout system. Create self-evaluation and self-managing community with user feedback and rating system.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
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Dieselpoint Search is search and navigation software for enterprise data including document collections, databases, and XML. Dieselpoint has developed industry-leading advances in search technology, combining advanced full-text and linguistic techniques with high-performance data navigation to yield intuitive user interfaces not possible with other approaches. Typical applications include large-scale product catalogs, website search, document repositories, intranet search, and OEM software.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.
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Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
Knowledge Management · Customer Support/Call Center. Industries ... annual subscription and hosted (Software as a Service) versions are available. ...
http://www.novosolutions.com/
Knowledge Management · Customer Support/Call Center. Industries ... annual subscription and hosted (Software as a Service) versions are available. ...
http://www.novosolutions.com/
Knowledge Management Software | Knowledge Base Software ...
Interspire Knowledge Manager, the leading web based knowledge management software enables your organization to locate, capture and share information ...
http://www.interspire.com/knowledgemanager/
Interspire Knowledge Manager, the leading web based knowledge management software enables your organization to locate, capture and share information ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... Live Product Demo: Parature's award winning customer support software ...
http://www.parature.com/knowledge-management.aspx
Knowledge Management. Customer Service Software Products from Parature Inc. ... Live Product Demo: Parature's award winning customer support software ...
http://www.parature.com/knowledge-management.aspx
InQuira - Search and Knowledge Management Software for Customer ...
InQuira offers semantic search and knowledge management software that fuels exceptional customer service through both Web self-service and agent-assisted ...
http://www.inquira.com/
InQuira offers semantic search and knowledge management software that fuels exceptional customer service through both Web self-service and agent-assisted ...
http://www.inquira.com/
KNOVA Software - Knowledge Management for the contact center, web ...
Knowledge-empowered self-service, contact center, and peer support applications ... KNOVA Knowledge Management - Intelligent Customer Experience solutions. ...
http://www.knova.com/
Knowledge-empowered self-service, contact center, and peer support applications ... KNOVA Knowledge Management - Intelligent Customer Experience solutions. ...
http://www.knova.com/
Knowledge Management Software: search software, knowledge ...
Simple, effective, and affordable knowledge management software for small ... Knowledge Base solution that includes self-service customer support, ...
http://www.capterra.com/knowledge-management-software
Simple, effective, and affordable knowledge management software for small ... Knowledge Base solution that includes self-service customer support, ...
http://www.capterra.com/knowledge-management-software
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