Knowledge Management Software: Customer Support, Vendor Management 

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Reveal Your Best Customer
Clarity reveals customer insights allowing you to provide more value.
www.ClearNewWorld.com
Customer Retention Tools
Improve Customer Relationship with Social Media Tools. Get Free Demo.
SmallWorldLabs.com/Customer
Customer Support Software
Quickly Resolve Customer Issues Maximize The Customer Experience
www.TeamSupport.com
Customer Relationship S/W
SoCal based CRM software experts. No cost consultations.
www.ACIconsulting.com/Customer
Q-MATIC Corporation
Customer Flow Management & Queuing Solutions. Reduce Wait Times
www.q-matic.us
Know Your Customers Needs
Give Customers Live Help. Provide Real-Time Answers. Get A Live Chat!
Solutions.LivePerson.com/Live_Chat
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.

Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
The Novo Change Management Software facilitates Best Practice" processes and ... web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software - Interspire Knowledge Manager ... website or Intranet with an enterprise-grade knowledge base, reducing customer support, ...
http://www.interspire.com/knowledgemanager/
InQuira - Knowledge Management Software for Customer Support
InQuira offers knowledge management software that fuels exceptional customer service through both Web self-service and agent-assisted support channels.
http://www.inquira.com/
Knowledge Management Software | Knowledge Base Software ...
According to Ernst & Young consulting agency research, Knowledge Management Software usage enables up to 30% savings on customer support and increases up to ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge Management Software | Parature, Inc.
Benefits and Features of Parature Knowledge Management Software. Reduce issue resolution times and repetitive inquiries; Reduce customer support requests ...
http://www.parature.com/knowledge-management.aspx
PHPKB Knowledge Base Software - Knowledge Management System
PHPKB is a powerful and robust knowledge management software solution for your ... Knowledge base content management (FAQ) and online customer support ...
http://www.knowledgebase-script.com/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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