Knowledge Management Software: Customer Support, Web Based 

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Reveal Your Best Customer
Clarity reveals customer insights allowing you to provide more value.
www.ClearNewWorld.com
CompassVision
Surveys Report Customer Experience CompassVision Increases Loyalty
www.DiscoveryResearchGroup.com
Customer Relationship S/W
SoCal based CRM software experts. No cost consultations.
www.ACIconsulting.com/Customer
Customer Care Software
Web-based Customer Care. Request an Online Product Demo Now.
www.Parature.com/CustomerCare
Q-MATIC Corporation
Customer Flow Management & Queuing Solutions. Reduce Wait Times
www.q-matic.us
LivePerson™ Chat Support
Affordable Award-Winning Business Chat Solutions Download Free Trial!
Solutions.LivePerson.com/Live_Chat
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.

Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
Knowledge Base Software, Help Desk Software. Robust, yet affordable - customizable web based Customer Support Solution - free demo & 30 day trial!
http://www.novosolutions.com/
Knowledge Management Software | Knowledge Base Software ...
Interspire Knowledge Manager, the leading web based knowledge management ... management software to share knowledge, reduce customer support and cut staff ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software | Knowledge Base Software ...
Key Advantages of web-based Knowledge Base Software Usage ... measures in time from knowledge management software. Customer support costs decreasing. ...
http://www.web-site-scripts.com/knowledge-management/overview.html
PHPKB Knowledge Base Software - Knowledge Management System
Knowledge base content management (FAQ) and online customer support ... Base Software is compatible with all major operating systems and web browsers. ...
http://www.knowledgebase-script.com/
Open Directory - Reference: Knowledge Management: Software
Oct 15, 2009 ... Features a description of the software, customer support, and contact details. ... Resultor - Web-based idea management software. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Knowledge Management Software System - Knowledge Base Tools ...
You can tailor our knowledge management software as a service to support .... Web-based Customer Relationship Management (CRM) Software-as-a-Service (SaaS). ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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