Tech Support Software
No Subscription, From $295 Self Hosted Server, 60 second setup
www.simple-help.com
No Subscription, From $295 Self Hosted Server, 60 second setup
www.simple-help.com
Customer Care Software
Web-based Customer Care. Request an Online Product Demo Now.
www.Parature.com/CustomerCare
Web-based Customer Care. Request an Online Product Demo Now.
www.Parature.com/CustomerCare
Numara Software Support
Get Numara FootPrints Software Increase Efficiency & Reduce Costs.
www.NumaraSoftware.com
Get Numara FootPrints Software Increase Efficiency & Reduce Costs.
www.NumaraSoftware.com
Customer Support Software
Coordinate, track, and report on support requests & activity.
www.Issuetrak.com/Support_Demo
Coordinate, track, and report on support requests & activity.
www.Issuetrak.com/Support_Demo
TOA Technologies
Proven Mobile Workforce Management Solutions for You And Your Company!
TOATech.com/Telecommunications
Proven Mobile Workforce Management Solutions for You And Your Company!
TOATech.com/Telecommunications
Customer Service Software
Get a Clear View of Your Customers And Financials with NetSuite.
www.NetSuite.com
Get a Clear View of Your Customers And Financials with NetSuite.
www.NetSuite.com
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Learn More:
Test Drive KMPhaseWare KM
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.
Web Listings
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software - Interspire Knowledge Manager ... knowledge management software to share knowledge, reduce customer support and cut staff ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software - Interspire Knowledge Manager ... knowledge management software to share knowledge, reduce customer support and cut staff ...
http://www.interspire.com/knowledgemanager/
InQuira - Knowledge Management Software for Customer Support
InQuira offers knowledge management software that fuels exceptional customer service through both Web self-service and agent-assisted support channels.
http://inquira.com/
InQuira offers knowledge management software that fuels exceptional customer service through both Web self-service and agent-assisted support channels.
http://inquira.com/
Help Desk Software, Knowledge Base & Service Desk Software
The Novo Customer Support Suite is a complete customer support solution which integrates our Knowledge Base Software with Help Desk Software. ...
http://www.novosolutions.com/
The Novo Customer Support Suite is a complete customer support solution which integrates our Knowledge Base Software with Help Desk Software. ...
http://www.novosolutions.com/
Knowledge Management Software | Knowledge Base Software ...
According to Ernst & Young consulting agency research, Knowledge Management Software usage enables up to 30% savings on customer support and increases up to ...
http://www.web-site-scripts.com/knowledge-management/overview.html
According to Ernst & Young consulting agency research, Knowledge Management Software usage enables up to 30% savings on customer support and increases up to ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge Management Software System - Knowledge Base Tools ...
Answer customer service questions from a single knowledge base - pull information from your contact center, customer portal, website, Facebook, ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/
Answer customer service questions from a single knowledge base - pull information from your contact center, customer portal, website, Facebook, ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/
Knowledge Management Software | Parature, Inc.
Benefits and Features of Parature Knowledge Management Software. Reduce issue resolution times and repetitive inquiries; Reduce customer support requests ...
http://www.parature.com/knowledge-management.aspx
Benefits and Features of Parature Knowledge Management Software. Reduce issue resolution times and repetitive inquiries; Reduce customer support requests ...
http://www.parature.com/knowledge-management.aspx
